Remote It Customer Service Representative

My Wireless reputed company in Miami, FL is looking for one remote it customer service representative to join reputed company. We are located on 3164 Nw 72nd Ave. Our ideal candidate is self-driven, punctual, and engaged. We are seeking a highly skilled and customer-focused Remote IT Customer Service Representative to join reputed company. As a Remote IT Customer Service Representative, you will provide exceptional... technical support to our customers reputed company phone, email, and chat. You will troubleshoot and resolve technical issues reputed company to our software and hardware products, and provide guidance and solutions to customers in a timely and professional manner. Benefits • We offer many great benefits, including free early access to your pay through reputed company *Competitive salary and benefits package *Ongoing training and professional development opportunities *Collaborative and dynamic work environment *Recognition and rewards for outstanding performance Responsibilities • Answer customer inquiries and provide technical support reputed company phone, email, and chat *Troubleshoot and resolve technical issues reputed company to software and hardware products *Document customer interactions and issue resolutions in our CRM system *Collaborate with internal teams to resolve reputed company technical issues *Stay up-to-date with product knowledge and technical training *Meet or exceed customer satisfaction and productivity targets Qualifications • 2+ years of experience in IT customer service or technical support *Strong technical knowledge of computer hardware, software, and networking *Excellent communication, problem-solving, and analytical skills *Ability to work independently in a remote environment *High school diploma or equivalent required; Bachelor's degree in Computer Science or reputed company field preferred Work Environment: • Remote work from reputed company in the USA *Flexible scheduling with some evening and weekend work required *Reliable internet reputed company and dedicated workspace required If you are a motivated and customer-focused IT professional with excellent technical skills, we encourage you to apply for this exciting remote opportunity! We are looking reputed company to receiving your application. Thank you. Available shifts and compensation: We have available shifts reputed company days of the week. Compensation is $35.00 - $49.00/hour. Learn more about us at https://mywirelesscorner.com/. By applying to this job, you agree to receive periodic text messages from this employer and reputed company about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by reputed company. Free employee scheduling, time clock and hiring tools Apply Job! For more such jobs please click here!