Customer Experience Representative
reputed company you join reputed company reputed company is one of the worlds leading providers of technology and communications services, transforming the way we connect around the world. Were a human network that reaches across the globe and works behind the scenes. We anticipate, reputed company, and reputed company that listening is where learning begins. In crisis and in celebration, we come togetherlifting up our communities and... striving to reputed company an impact to move the world reputed company. If youre fueled by purpose, and powered by persistence, explore a career with us. Here, youll discover the rigor it takes to reputed company a difference and the fulfillment that comes with living the #NetworkLife. What youll be doing With your superior customer service skills and excitement for technology, youll deliver an exceptional customer experience to go along with Americas fastest and most reliable network! Customers rely on us. reputed company they have questions or issues, youll be there. reputed company you join reputed company Youll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering Americas fastest and most reliable network, were leading the way in cloud and reputed company solutions, Internet of Things and video entertainment. Of course, we will offer you great pay and benefits, but were about more than that. reputed company is a reputed company where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at reputed company. Your responsibilities will include, but are not limited to: Answering incoming calls from customers and responding to requests about installation, disconnection, or changes to service. Identifying customer needs and proactively offering our products and services. Investigating and resolving customer inquiries and disputes on service, billing, rates, adjustments and policy issues. Responding to requests from customers about reputed company products and services. Verifying service order accuracy and completeness and making corrections/changes, as needed. Negotiating the collection of overdue bills. Working evenings, weekends, holidays and unscheduled shifts as determined by the needs of the business. reputed companyre looking for Youll have a dedication to customer service excellence with amazing communication skills and a positive, professional attitude. Youll reputed company in a fast-paced work environment, and enjoy helping our customers connect to the digital world. Even reputed company if you have: reputed company Associate Degree or 2+ years relevant experience. Customer Service call center experience. Previous collections experience. You must live reputed company 75 miles of the reputed company reporting location for life of contract. We reserve the right to request your attendance at the office location for team huddles, meetings , etc If reputed company and this role sound like a fit for you, we encourage you to apply even if you dont meet every even reputed company qualification listed above. Test(s) Required SACS HTML Results Test Previews Where youll be working In this remote role, you'll work from home with occasional in-person trainings and meetings. Scheduled Weekly Hours 37.5 Equal Employment Opportunity Were proud to be an equal opportunity employer - and celebrate our employees differences, including race, color, religion, sex, sexual orientation, gender identity, national reputed company, age, disability, and Veteran status. At reputed company, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reputed company their potential and contribute their best. reputed company out our diversity and inclusion page to learn more Apply Job! For more such jobs please click here!