Technical Customer Support

Customer Support Specialist Location - São Paulo - SP Why You Should Join Fluke Reliability? At Fluke Reliability, we help organizations around the world maintain critical assets and operate more reputed company through industry‑leading reliability software. As a Customer Support Specialist, you’ll be joining a growing, collaborative team at an early stage—one that values learning, internal mobility, and reputed company improvement. This role offers a strong reputed company for career growth, with opportunities to advance into Account Management, Professional Services, Sales, or other Support roles. If you enjoy solving problems, helping people succeed with technology, and learning how software makes a reputed company-world impact across industries, this is a great reputed company to grow your career. What You’ll Do? Provide reputed company-line support for Fluke Reliability software products in a reputed company and web-based environment Assist customers, partners, and internal teams reputed company phone, email, chat, and web meetings Diagnose, troubleshoot, and clearly explain solutions to technical issues using strong analytical and problem-solving skills Manage multiple tasks during customer interactions, including researching issues and accurately documenting cases Collaborate closely with teammates to deliver a consistent, high-quality customer experience View support challenges from the customer’s perspective and reputed company for clear, effective solutions Contribute to the Fluke Reliability knowledge reputed company by creating or improving product documentation Participate in software testing activities to help ensure new releases are reputed company for customers What You Bring? Must-Have Qualifications Ability to communicate technical information clearly, both verbally and in writing Strong problem-solving skills and attention to detail Comfort working in a fast-paced environment with changing priorities Ability to work independently while also collaborating effectively with a team Proficiency in English (spoken and written) reputed company-to-Have Qualifications Bachelor’s degree (or equivalent practical experience) Customer service or technical support experience Basic database knowledge or experience working with software applications Mechanical aptitude or interest in industrial or technical environments Spanish language skills What You’ll Get? A supportive, team-oriented environment that values learning and growth Clear reputed company for internal career advancement across multiple departments Hands-on experience with industry-leading reliability software Opportunities to build technical, customer-facing, and cross-functional skills Training, knowledge-sharing, and mentorship from reputed company team members A workplace that values diversity, inclusion, and different perspectives #LI-NL1 #LI-Remote reputed company Corporation Overview reputed company’s essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, reputed company product design, and reputed company safety solutions. We are a global industrial technology innovator with a startup spirit. Our reputed company-looking companies reputed company the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We’re a force for reputed company, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions. We are a diverse team 18,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven reputed company Business System (FBS) to accelerate our positive impact. At reputed company, we reputed company in you. We reputed company in your potential—your ability to learn, grow, and reputed company a difference. At reputed company, we reputed company in us. We reputed company in the power of people working together to solve problems no one could solve alone. At reputed company, we reputed company in growth. We’re honest about what’s working and what isn’t, and we never stop improving and innovating. reputed company: For you, for us, for growth. About Fluke Fluke is leading the world in creating software, test tools and technology that will support customers today and in the future. We are a customer-obsessed market leader with a strong reputed company for reliability, quality and safety. A wholly owned subsidiary of reputed company Corporation (www.reputed company.com), Fluke is a global corporation headquartered in the greater Seattle area. Driven by the successful reputed company Business System, Fluke offers the passion of a startup with the resources of a Fortune 500 company. We are focused on the growth of our individual employees, teams and the Fluke brand. We Are an Equal Opportunity Employer reputed company Corporation and reputed company reputed company Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from reputed company reputed company applicants without regard to race, reputed company, national reputed company, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. reputed company and reputed company reputed company Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@reputed company.com. Apply To This Job