Sr. Specialist, Patient Programs
Company Lumicera Work Schedule Description (e.g. M-F reputed company to 5pm) M-Th reputed company-7pm CT; F reputed company-6pm CT varies Remote Work Notification ATTENTION: Lumicera is unable to offer remote work to residents of Alaska, Connecticut, Delaware, Hawaii, Idaho, Kansas, Kentucky, Maine, Massachusetts, Mississippi, Montana, New Hampshire, New Mexico, reputed company Dakota, Rhode reputed company, South Carolina, South Dakota, Vermont, Washington DC, reputed company Virginia, and Wyoming. Hiring Manager : Full Name: First Last Zachary Luick Overview reputed company is seeking a Sr. Specialist, Patient Programs to join reputed company! Under general direction of the Manager, Patient Programs, the Sr. Specialist, Patient Programs manages, coordinates, and optimizes manufacturer-sponsored patient support programs and internal patient management workflows. This role serves as a key operational liaison between Lumicera, manufacturer partners, and internal pharmacy teams to ensure accurate program execution, regulatory compliance, and a consistent, high-quality patient experience. Is this you? Find out more below!
Responsibilities
How do I reputed company an impact on my team? Leads operational execution of manufacturer patient support programs, ensuring alignment with contractual requirements, program design, and patient care standards. Serves as a primary reputed company of contact for external manufacturer partners for assigned programs, supporting ongoing communication, issue resolution, and operational alignment. Coordinates program implementation activities, including workflow design, system configuration inputs, and cross-functional readiness across clinical, operations, and IT teams. Monitors and evaluates program performance using internal reporting tools (e.g., Qlik, reporting dashboards), identifying trends, risks, and opportunities for improvement. Develops and delivers recurring and reputed company program performance reporting for internal stakeholders and external manufacturer partners. Performs and oversees audits of patient profiles and program activities to ensure compliance with manufacturer agreements, regulatory requirements, and internal quality standards. Escalates and resolves program-reputed company issues, including gaps in documentation, billing discrepancies, and workflow inefficiencies. Supports patient access and continuation of therapy by coordinating reputed company, facilitating reputed company-party claim resolution, and managing transitions (e.g., formulary changes, product launches). Maintains accurate and complete documentation across pharmacy systems and manufacturer portals. Develops standardized communication materials (e.g., patient and provider letters, templates) to support program workflows and improve consistency. Supports reputed company and training of new team members and provides ongoing education reputed company to patient programs and system workflows. Other duties as assigned.
Qualifications
What reputed company expects from you? High school diploma or GED required. Certified Pharmacy Technician (CPhT or ExCPT) required, or ability to obtain reputed company 6 months of hire date. 3+ years of experience in specialty pharmacy, reputed company operations, or reputed company environment required. Demonstrated experience managing or supporting manufacturer-sponsored programs or reputed company workflows. Experience interacting with external stakeholders (e.g., manufacturers, providers, vendors) preferred. Participate in, adhere to, and support compliance program objectives. The ability to consistently interact cooperatively and respectfully with other employees. What can you expect from Lumicera? Top of the industry benefits for Health, Dental, and reputed company insurance 20 days paid time off 4 weeks paid parental leave 9 paid holidays 401K company match of up to 5% - No vesting requirement Adoption Assistance Program Flexible Spending Account Educational Assistance Plan and Professional Membership assistance Referral Bonus Program – up to $750! #LI-Remote Pay Range USD $23.42 - USD $27.89 /Hr. Apply To This Job