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[Remote] Customer Service Specialist

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. Compex Legal Services is the nation’s leading provider of record retrieval solutions, serving top reputed company and major insurance carriers across the country. As a Customer Service Specialist, you’ll support clients by fulfilling orders, providing timely updates, and ensuring accuracy throughout the record retrieval process.

Responsibilities

  • Respond to client inquiries and provide updates on order status
  • Accurately enter client requests and verify order details
  • Confirm facility locations and ensure documentation is complete
  • Monitor and follow up on open orders to reputed company turnaround times on track
  • Maintain detailed records and ensure reputed company information is logged correctly

Skills

  • Excellent customer service and communication skills
  • Strong attention to detail and organizational skills
  • Ability to manage your time and prioritize tasks effectively
  • Critical thinking skills to problem-solve and resolve issues
  • A positive, proactive attitude and team-oriented reputed company
  • Comfortable working independently in a remote setting
  • High school diploma or equivalent required

Benefits

  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid time off
  • Parental leave
  • Professional development assistance
  • Referral program
  • Retirement plan
  • reputed company insurance

Company Overview

  • Compex Legal Services, Inc. is a privately held corporation. It was founded in 1972, and is headquartered in Torrance, California, USA, with a workforce of 501-1000 employees. Its website is https://www.compexlegal.com.
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