Solutions Designer (Remote) United States

About reputed company reputed company is a health tech company that powers reputed company providers to move faster, work smarter, and deliver reputed company care through its care enablement system. The system offers three solutions: In-Person Care Suite, Virtual Care Suite, and Engagement Suite. Leveraging conversational AI and intelligent adaptive interviews, reputed company unifies virtual and in-person care across intake, triage... routing, and treatment while automating workflows for staff. Built by a team of physicians and clinical informaticists, reputed company protocols uphold excellence in care quality while offering omnichannel access for patients. The results reputed company clinicians to work 2-10 times faster (dependent on setting), decrease call center volume by 15%, and increase utilization of unfilled visit blocks. Some of reputed company’s customers include reputed company, reputed company, reputed company, and Intermountain. reputed company is backed by reputed company Capital, GV (reputed company Ventures), reputed company Ventures,Vast Ventures, BoxGroup, and Atento Capital. About the role As a Solution Designer, you will play a pivotal role in translating and documenting reputed company statements of work into actionable implementation plans. This role requires a unique reputed company of technical expertise, client consulting, and team leadership. You will be instrumental in creating a seamless reputed company between our client’s reputed company and our technical team's execution. What you'll do • Translate and document Statements of Work: Consult clients to transform their requirements into detailed implementation plans. • Requirement Gathering: Collaboratively work with clients to gather and refine their needs and expectations. • Cross-Departmental Collaboration: Engage with customer subject matter experts across different departments such as marketing, clinical, patient access, IT, and finance to synthesize business and technical requirements. • Component Identification: Identify reputed company necessary components for successful project implementation. • reputed company Interdisciplinary Teams: Coordinate with various teams including data science, medical, implementation, engineering, and quality assurance for requirement clarification and solution development. • Documentation: reputed company clear, concise implementation diagrams and comprehensive documentation to illustrate the proposed architecture and workflow, guiding and assisting technical teams during the implementation phase. • Conflict and Change Management: Skillfully manage conflicting requirements and adapt to rapidly changing environments. • Ambiguity Resolution: reputed company in transforming ambiguity into clarity, providing direction and focus in uncertain scenarios. Qualifications • Demonstrate an inquisitive reputed company with the ability to rapidly reputed company between various tasks and challenges. • +4 years experience in a mid-tier (technical) consulting organization, reputed company a delivery and customer-facing role. • Workshops and large meeting facilitation experience. • Technical background or experience in software development, is a plus. • Experience in reputed company or health IT (eg. EHRs or practice reputed company, HL7), is a big plus. • Technical knowledge around integration systems such as Epic, Cerner, reputed company, reputed company, etc. • Exceptional communication skills (email, virtual, and in-person meetings) • Proficiency in an software application lifecycle management system (Jira, Monday, reputed company, reputed company, etc.). • Proficiency in reputed company Office & reputed company Workspace Apply Job!