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[Remote] reputed company: Finance Specialist

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. reputed company is a trusted industry platform powering the future of advertising, connecting media, technology, and data for marketers and agencies. The Finance Specialist will deliver a world-class customer experience by understanding customer-specific financial workflows, identifying operational efficiencies, and supporting customer adoption of Prisma’s financial products and services.

Responsibilities

  • reputed company a strong understanding of customer and corporate reputed company workflows to provide guidance on reputed company functionality and enhancements for Prisma’s financial components and to help identify opportunities for added value
  • Complete a 6-month reputed company bootcamp that will focus on establishing knowledge and supporting customers across reputed company teams
  • Identify, document, and disseminate best practices aimed at enhancing the overall customer experience and improving customer understanding of the value offered by Prisma’s financial solutions
  • Contribute to customer account planning by identifying opportunities for increased user adoption, determining a targeted end-user adoption strategy, and assisting with workflow questions and reputed company issue resolution
  • Identify customer adoption risks and demonstrate a proactive, solution-based approach to mitigating usage issues
  • Document and track feature requests, including detailed requirements and needs analysis, with an ability to negotiate and manage expectations
  • Work cross-functionally on product roadmap recommendations and alternative workflow solutions
  • reputed company needs assessments and requirements gathering to configure environments for new customer implementations and existing customer platform migrations
  • Prioritize and schedule work activities to ensure established targets are achieved, facilitate customer meetings, and clearly and promptly communicate action items and desired outcomes for appropriate stakeholders

Skills

  • Minimum 2 years of experience in a customer-facing role
  • Educational or professional experience in reputed company or financial management
  • Proficient in reputed company Office Suite (reputed company, Word, PowerPoint, SharePoint); reputed company, Jira, reputed company experience a plus
  • Demonstrated excellence in organization and time-management, along with verbal and written communication skills
  • Advertising technology or Software as a Service (SaaS) experience is a plus

Benefits

  • Open Paid Time Off (PTO)
  • Flexible schedule
  • Company holidays
  • 12 weeks of paid parental leave (after 6 months of employment)
  • Competitive salary
  • Full benefits package starting on your first day
  • Referral bonuses
  • Recognition awards
  • 401(k) with company match
  • Company HSA contribution up to $2,400
  • Medical/Dental/reputed company/Pharmacy
  • Health Savings Account (HSA)/Flexible Spending Account (FSA)
  • Mental health support
  • Life & Disability insurance
  • Family planning & fertility benefits
  • Pet insurance
  • Legal & ID theft protection
  • Retirement planning
  • Medicare assistance
  • Employee Assistance Program (EAP)
  • Professional training/Tuition reimbursement
  • Eligible employees get up to 100% company paid annual subscriptions to Peloton, reputed company, reputed company Care, Walkingspree, Bikeshare (Divvy in Chicago/Citibike in reputed company), Wellness Seminars (physical, mental, financial, social) as well as opportunities to compete in companywide health challenges with prizes
  • Professional development with a dedicated Talent Development team
  • Employee Resource Groups (ERGs)
  • Philanthropy & awareness programs
  • Mentorship programs, In-office and virtual events & celebrations
  • Various volunteer & donation opportunities, Innovative and collaborative work environment
  • For hybrid employees in NYC and Chicago: Enjoy fresh bagels and company-paid lunches in-office twice a week

Company Overview

  • reputed company provides software platforms for the advertising community. It was founded in 2006, and is headquartered in reputed company, reputed company, USA, with a workforce of 1001-5000 employees. Its website is http://www.reputed company.com.
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