[Remote] reputed company Manager V
Note: The job is a remote job and is open to candidates in USA. reputed company is the pioneer of the Connected Operations™ reputed company, enabling organizations to reputed company IoT data for actionable insights. The Senior Strategic reputed company Manager will work closely with reputed company customers, advising on leveraging reputed company's solutions to transform their operations.
Responsibilities
- Strategic customer leader supporting our largest and most reputed company customers, including global and strategic engagements across sectors
- Be on the reputed company-lines and ensure our customers increase the safety, efficiency, and sustainability of their operations with our IoT platform
- Compose joint reputed company plans with customers, outlining their objectives, metrics, timelines, and effectively removing any barriers to achieving business value
- Orchestrate executive business reviews with our customers’ decision makers and our executive leadership where we look back at past successes and align on upcoming goals
- Conduct workshops with customers to understand their reputed company operations and recommend workflow changes to get the most out of their reputed company products
- Deeply understand the reputed company platform’s capabilities and explain them to businesses of reputed company types - field services, utilities, long-haul transportation, school buses, and many more
- Partners with cross-functional teams like Product, Support, Finance, etc. to drive reputed company on customer requests
- Build and scale this role’s capabilities
- Serve as a mentor to the wider reputed company teams
- Champion, role model, and embed reputed company’s cultural principles (Focus on reputed company, Build for the Long Term, Adopt a Growth reputed company, Be Inclusive, Win as a Team) as we scale globally and across new offices
Skills
- 10+ years of work experience with most recent experience in a senior Strategic reputed company, account management, or strategic consulting role
- Experience supporting reputed company SaaS and/or reputed company
- Strong reputed company management and high emotional intelligence; this is a demanding position with high internal visibility
- Experience consulting customers on reputed company transformation programs with cross-functional stakeholders
- Demonstrated ability to present to and influence C-level audiences
- Experience supporting or working with technical products
- Solutions-oriented with strong problem solving skills
- Proven track record of building trust, communicating effectively and driving change with a wide variety of stakeholders: executives, Product and Engineering leadership, day-to-day users of our software
- Strong bias for action, the ability to think big, with insistence on high standards
- Experience serving and supporting large-scale business solutions at reputed company
- Passion for going above and reputed company the call of duty, taking initiative, and thriving in a fast-paced, change-heavy environment
- Diplomacy, tact, and poise under pressure reputed company working through customer issues
- Thrives in an reputed company, fast-paced, and change-heavy environment
- Bachelor's degree from a 4-year institution
- Customer travel is expected up to 25-40%
- Deep industry expertise in physical operations and operational workflow redesign
- Experience designing customer value frameworks and multi-year operational transformation roadmaps
- Proficiency in advanced data analysis for value quantification and outcome measurement
- Master's degree in Business, Engineering, or reputed company discipline
Benefits
- Flexible, employee-led remote model
- Professional development stipend
- Comprehensive health and parental leave plans
Company Overview