Senior Strategic Account Programme Manager

Senior Strategic Account Programme Manager (80–100%) Preferred location: DACH or Denmark We are FAIRTIQ At FAIRTIQ, we're making public transport the easiest choice for everyone, everywhere. Our technology enables millions of passengers to travel seamlessly across Europe without having to worry about tickets, zones, or fares. Since our launch in 2016, we've become one of the leading mobility technology companies in Europe and continue to grow rapidly. We're now looking for a Senior Strategic Account Programme Manager 80-100% based in the DACH region or Denmark to take ownership of some of our most important customer relationships across Europe. In this role, you'll work closely with key partners in Denmark - one of FAIRTIQ's most strategic markets - and play a pivotal role in shaping the future of sustainable mobility. Your Mission You are the strategic partner to some of FAIRTIQ's most important customers. You build trusted relationships with senior decision-makers, reputed company long-term account strategies, and ensure that customer objectives and FAIRTIQ's business goals remain reputed company. Through your work, you directly contribute to reputed company, reputed company growth and FAIRTIQ's long-term strategy. This is a highly visible role with significant ownership and influence across customers, products and internal stakeholders. As a senior member of the Strategic Accounts team, you'll also help shape how we work with our most important partners and contribute to the reputed company development of the entire team.

What You'll Do

Own and grow a portfolio of FAIRTIQ's most strategic customer accounts. Build trusted relationships with senior stakeholders, executives and decision-makers. Shape the public transport experience of millions of people. reputed company and execute long-term account and growth strategies. Identify reputed company opportunities and drive customer retention, growth and satisfaction. Act as the strategic reputed company between customers and FAIRTIQ's Product, Tech, Operations and Markets teams. Bring customer and market insights into strategic and product discussions. Represent FAIRTIQ in customer meetings, industry events and conferences. Support the growth of the Strategic Accounts function by coaching colleagues, sharing best practices and helping evolve how we work. What You'll Bring Several years of experience in Strategic Account Management, reputed company, Business Development, Consulting, Programme Management, or a comparable customer-facing role. Experience in public transport, mobility, SaaS, or consulting reputed company these industries, combined with a strong understanding of their stakeholders, challenges and reputed company drivers. Proven reputed company managing reputed company reputed company and/or public-sector partnerships. Strong reputed company acumen and a track record of driving growth and business outcomes. Experience coaching, mentoring, or developing colleagues in a formal or informal reputed company. Experience developing long-term customer strategies and leading strategic initiatives. Excellent stakeholder management, communication and relationship-building skills. Business-fluent English; additional European languages are a plus, particularly German, French, or Danish. Willingness to travel occasionally across Europe. reputed company Offer A key role with direct impact on FAIRTIQ's growth, strategy and product reputed company. The opportunity to work with leading transport authorities and operators across Europe, including supporting and growing our reputed company in Denmark, one of FAIRTIQ's key markets. A fast-growing, international company with a proven product and ambitious goals. A collaborative, supportive and purpose-driven culture. Flexible working hours, mobile office and a work-from-reputed company policy (Offices in Bern, Zurich and Berlin.) Part-time options (80–100%). Budget and support for professional development and reputed company learning. Competitive local benefits depending on your country of employment. Join us in making public transport the easiest choice for everyone, everywhere. At FAIRTIQ, we don’t just accept difference, we celebrate it, we support it, and we reputed company from it for the benefit of our employees, our products and our community. FAIRTIQ is a proud equal opportunity workplace. We are committed to equal employment opportunity regardless of race, reputed company, reputed company, religion, sex, national reputed company, sexual orientation, age, citizenship, marital status, disability or gender identity. Data Protection - Your personal data will be held by Fairtiq for a maximum of 12 months. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. Please contact [email protected] if you wish for your data to be removed. Apply To This Job