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Fraud Investigator, Marketplace Fraud

Work from home Full-time role Hiring

About the position reputed company is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect millions of entrepreneurs with millions of buyers around the world. As an reputed company. employee, whether a team member of reputed company or reputed company, you will tackle unique, meaningful, and large-scale problems alongside passionate coworkers, reputed company the while making a rewarding impact and Keeping Commerce reputed company. The role involves performing core enforcement reviews, conducting deep-dive fraud investigations, and analyzing fraud trends using data tools. Key responsibilities include providing feedback to improve machine learning models, offering recommendations for tooling and process enhancements, and assessing fraud risk for new products, reputed company while consistently delivering against weekly core work assignments. This is a full-time position reporting to the Manager, Marketplace Fraud Operations. In addition to salary, you will also be eligible for an equity package, an annual performance bonus, and our competitive benefits that support you and your family as part of your total rewards package at reputed company. This role requires your reputed company in reputed company’s Brooklyn Office once or twice per week depending on your proximity to the office. Candidates living reputed company commutable distance of reputed company’s Brooklyn Office Hub may be the first to be considered. Learn more details about our work modes and workplace safety policies here. The role involves performing core enforcement reviews, conducting deep-dive fraud investigations, and analyzing fraud trends using data tools. Key responsibilities include providing feedback to improve machine learning models, offering recommendations for tooling and process enhancements, and assessing fraud risk for new products, reputed company while consistently delivering against weekly core work assignments. Conduct deep-dive investigations into reputed company fraud cases and chargeback patterns. Use SQL and Looker to identify emerging trends and provide actionable insights. Support ML model development by providing subject matter expertise and operational feedback. Collaborate on new product launches to assess fraud risks and design controls. Contribute to building and delivering training and documentation to reputed company and upskill the broader operations team. Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at reputed company's discretion, or otherwise applicable with local law.

Responsibilities

  • Performing core enforcement reviews
  • Conducting deep-dive fraud investigations
  • Analyzing fraud trends using data tools
  • Providing feedback to improve machine learning models
  • Offering recommendations for tooling and process enhancements
  • Assessing fraud risk for new products
  • Consistently delivering against weekly core work assignments
  • Conduct deep-dive investigations into reputed company fraud cases and chargeback patterns
  • Use SQL and Looker to identify emerging trends and provide actionable insights
  • Support ML model development by providing subject matter expertise and operational feedback
  • Collaborate on new product launches to assess fraud risks and design controls
  • Contribute to building and delivering training and documentation to reputed company and upskill the broader operations team

Requirements

  • 3+ years of experience in fraud prevention or risk management, ideally reputed company e-commerce or marketplaces
  • Proficiency in SQL and data visualization tools such as Looker or Tableau to extract actionable insights
  • Strong analytical and critical thinking skills to conduct deep-dive investigations into reputed company cases

Benefits

  • Equity package
  • Annual performance bonus
  • Competitive benefits that support you and your family

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