[Remote] National Account Manager-Generic Pharmaceuticals

Note: The job is a remote job and is open to candidates in USA. AdvaGen Pharma is a rapidly growing generic pharmaceutical company based out of East Windsor, NJ. The National Account Manager will be responsible for managing and expanding relationships with key national accounts in the generic pharmaceutical marketplace, driving revenue growth through customer engagement and competitive negotiations.

Responsibilities

• Develop and maintain strategic relationships with key national accounts, wholesalers, and retail chains
• Serve as the primary liaison for all account-related discussions, ensuring timely and effective communication
• Negotiate new product awards, annual volume commitments, and price agreements within established profitability targets
• Partner with customers to understand market trends and align on mutual growth strategies
• Lead participation in bids, RFP cycles, and product portfolio submissions, collaborating with internal pricing, supply chain, and legal teams to ensure competitive and compliant offers
• Oversee new product introductions, ensuring smooth launch execution, timely customer notifications, and availability in alignment with customer expectations and internal supply plans
• Monitor key account performance metrics including volume trends, inventory positions, and forecast accuracy; drive corrective actions in collaboration with supply chain and customer teams
• Conduct regular business reviews with customers to discuss supply metrics, overstocks, and marketing initiatives
• Address operational issues proactively, including managing overstocks, coordinating returns, and resolving deductions/chargebacks/penalties with documented justification and internal collaboration
• Ensure adherence to contractual terms, regulatory guidelines, and compliance policies in all customer interactions
• Provide input to internal compliance and finance teams regarding disputes, deductions, and payment issues
• Gather and relay market and competitive intelligence from customer discussions, bids, and public data to inform pricing strategies and future portfolio planning
• Provide structured pipeline feedback to internal portfolio, marketing, and R&D teams, identifying opportunities for line extensions, portfolio gaps, and upcoming market events
• Monitor competitor product launches, pricing shifts, and distribution strategies to proactively adjust account strategies
• Work closely with internal cross-functional teams (Supply Chain, Finance, Quality, Regulatory, Marketing, Portfolio Management) to ensure consistent service delivery and execution of commercial strategies
• Maintain accurate records of customer interactions, pricing agreements, and contractual obligations
• Prepare and present regular account status reports, market intelligence updates, and revenue forecasts to senior management

Skills

• Bachelor's degree in Business, Life Sciences, or a related field; MBA preferred
• 5+ years of experience in pharmaceutical account management, preferably within the US generic pharmaceutical market
• Proven track record in customer relationship management, contract negotiation, and revenue growth
• Deep understanding of generic pharmaceutical commercial processes including bids, RFPs, pricing structures, compliance, and market intelligence gathering
• Strong analytical, organizational, and communication skills
• Ability to work cross-functionally and travel as needed (~20–30%)
• MBA preferred

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Company Overview