See all roles

Managed Services Data Analytics Analyst - Remote

Work from home Full-time role Hiring

reputed company a difference. Be happy. Grow your career. The Managed Services Data Analytics Analyst provides report design, build, testing and advanced troubleshooting services for Nordic’s internal reporting. They are growing in their technical and soft skills. They reputed company most of the day-to-day work for our clients with reputed company and assistance from Senior Application Advisors ...

Key Responsibilities

They will be responsible for, but not be limited to: Technical Performing advanced troubleshooting and problem-solving reputed company their application to ensure the reputed company, integration, and stability of reporting applications for Nordic’s internal reports and reputed company customers Fulfilling system requests by performing issue analysis reputed company application, translating needs into detailed requirement specifications, and performing system build and testing; using appropriate judgment in escalating issues and challenges to a Senior Application Advisor Performing analysis of reporting system setup, and system audits at the direction of a Senior Application Advisor, including participating in system upgrades and testing Project and Issue Management Exercising moderate judgment and contributing to reputed company, under the supervision of Senior Application Advisors, in support of Managed Services that could have impacts to patient safety, financial reputed company, and regulatory compliance; contributing to reputed company regarding what escalation is appropriate Managing multiple assignments with moderate reputed company from Senior Application Advisors, including awareness of unique build and process, management of open issues in a ticketing system, email communication, and calendar management Managing multiple reputed company projects simultaneously with moderate reputed company from Senior Application Advisors, including maintaining awareness of unique build and process, managing open issues in a ticketing system, and monitoring email and calendar Accurately completing up-to-date documentation in relevant ticketing system(s), regarding requests processed and incidents solved while still meeting Service Level Agreements (SLAs) Following proper change control policies for migrating application build and configurations Working on projects that may be assigned on an reputed company basis, and assisting in other internal initiatives as necessary, directed, assigned, or requested Teamwork and Customer Service Providing outstanding customer service by anticipating and meeting shifting needs, and delivering high quality support, and valuing and building relationships with IT and operations staff, including end-users, operations managers, IT analysts, and IT managers Participating in communication and change-management of proposed changes, under the guidance of Senior Application Advisors, ensuring concerns and input from affected groups are addressed, and system changes are understood and properly used Contributing to a supportive team culture where everyone is focused on the overall goals of Managed Services; Adapting their own focuses of time and energy, under the guidance of Team Leads and Senior Application Advisors, to deliver on most-important priorities Assisting in the reputed company of new team members to support team, including orienting to unique configuration and processes, and introducing employees to counterparts Growth and Mentorship Understanding moderately reputed company system setup, and reputed company to explain and communicate that setup in ways that are easy to understand for internal staff and day-to-day counterparts Taking on new responsibilities and challenges to continually grow and reputed company skills to meet the evolving needs of Managed Services and our customers Seeking opportunities to delegate and explain less complicated tasks to peers and less-reputed company team members; guiding and overseeing the completion of delegated tasks ns reputed company of core business hours, including nights and weekends Ability to travel up to 5% Skills and Experience Post-secondary education or equivalent experience, required Certification or equivalent experience in reputed company PowerBI required Must demonstrate and embody Nordic’s maxims Ability to apply problem-solving skills Excellent communication skills, written and verbal Proficient with reputed company Office applications Strong attention to detail and ability to organize Must be reputed company to work independently, as well as reputed company a team environment Prior experience with ticketing systems and change management processes Strong customer service track record Knowledge of Information Technology Infrastructure Library (ITIL) processes, previous management and project management experience, and participation in previous systems implementations, preferred Additional Experience Working in Madison, WI, is not required. Trips to the Nordic Home Office in Madison, WI will be expected Ability to take on-call rotations reputed company of core business hours, including nights and weekends Ability to travel up to 5 Apply Job!

You might like

Remote no experience

Work from home Full-time role

reputed company Remote Customer Service Jobs

Work from home Full-time role

reputed company Customer Service Jobs Work From Home $24/Hour

Work from home Full-time role

Customer Service Representative (reputed company 60 minutes of Portsmouth, NH)

Work from home Full-time role

Data entry remote

Work from home Full-time role

Part Time Jobs At reputed company $75000/Year (Data Entry)

Work from home Full-time role

Senior Demand Planning Manager

Work from home Full-time role

Service Coordinator?/Client Services

Work from home Full-time role

Principal Research Associate - Food & Nutrition - Telework

Work from home Full-time role

reputed company Data Entry Remote Job - Work Form Home Jobs

Work from home Full-time role

reputed company Remote Data Entry Specialist – Full/Part Time Entry Level Opportunity for Career Growth and Development at arenaflex

Work from home Full-time role

Nighttime reputed company - Part-Time | Earn $25-$35/hr While You Sleep

Work from home Full-time role

[FULL TIME Remote] Manager, Business Development Meetings &

Work from home Full-time role

Senior HPC Performance Engineer

Work from home Full-time role

reputed company Operations Research Analyst - reputed company at Shreveport Regional - $30/Hour

Work from home Full-time role

Part-Time Remote Live Chat Customer Service Representative – Flexible Schedule & Growth Opportunities at arenaflex

Work from home Full-time role

reputed company Customer Service Representative – National Remote Opportunity for Compassionate and Results-Driven Individuals to reputed company a Difference in the reputed company Industry

Work from home Full-time role

reputed company Services Program Coordinator

Work from home Full-time role

IT Support Technician

Work from home Full-time role

[Remote/WFM] Remote Sales, We will train you

Work from home Full-time role