Workers' Compensation Claims Assistant (Hybrid NYC or Albany, NY)

NFP, an Aon company, is a recognized leader in Business Insurance, providing custom solutions to address significant risks and workforce challenges. They are seeking a Workers' Compensation Claims Assistant to review and process medical bills and new claims, requiring strong communication and collaboration skills.

Responsibilities

• Open new work-related incidents and claims in the claims administrative system
• Communicate with Claims Adjusters regarding new and existing claims
• Process First and Subsequent Report of Injury forms based on claim information
• Review and process invoices from medical providers & vendors
• Process state denial forms with the Worker’s Compensation Board (WCB) & providers
• Attach Explanation of Review (EORs) for weekly provider check prints
• Processing and mailing checks with attachments to injured workers, medical providers, and vendors
• Support and collaborate with existing claims team

Skills

• Must have high school diploma or equivalency
• 1-2 years of client-facing or customer service experience is required
• Intermediate/advanced skills in Microsoft Excel
• Working knowledge of remainder of Microsoft Office Suite and Adobe Acrobat
• Excellent written and verbal communications skills
• Self-Starter with Ability to multitask, follow-up, and work within multiple deadlines
• Must be able to learn and work within a team structure
• Must be able to learn and work with multiple web-based programs or systems
• 1 year of previous experience in worker's compensation billing is preferred

Benefits

• PTO & paid holidays
• 401(k) with match
• Exclusive discount programs
• Health & wellness programs
• Performance-based incentives

Company Overview

Company H1B Sponsorship