Health Systems Account Manager – Remote Customer Support & Social Media Specialist for 340B Programs at arenaflex

About arenaflex – Pioneering Health Solutions in a Digital World

arenaflex is a leading innovator in the health‑care ecosystem, delivering cutting‑edge solutions that empower community clinics, federally qualified health centers (FQHCs), and specialty pharmacies across the United States. Our mission is to bridge the gap between advanced pharmaceutical services and the patients who need them most, using technology, data‑driven insights, and a relentless focus on customer success. As a remote‑first organization, arenaflex offers a flexible work environment that attracts top talent who thrive in collaborative, fast‑paced, and purpose‑driven settings.

Position Overview

arenaflex is seeking a dynamic Health Systems Account Manager to join our Remote Customer Support team. This role is centered on the promotion, qualification, and sale of 340B solutions to small‑to‑mid‑size health systems, community health centers, and government‑qualified health clinics. The ideal candidate will blend deep knowledge of 340B programs with exceptional relationship‑building skills, a talent for social‑media engagement, and a proven track record of exceeding sales and account‑growth targets.

Key Responsibilities

• Strategic Sales & Business Development
  • Identify, qualify, and close new 340B and health‑system accounts, focusing on community‑based clinics and FQHCs.
  • Present arenaflex’s value proposition in a compelling manner that aligns with client objectives for quality, compliance, and cost‑savings.
  • Achieve or surpass quarterly and annual revenue targets, consistently delivering pipeline growth.
• Account Management & Expansion
  • Maintain and deepen relationships with existing 340B customers, ensuring high satisfaction and renewal rates.
  • Develop account plans that uncover upsell and cross‑sell opportunities for ancillary arenaflex services.
  • Collaborate with internal product, implementation, and support teams to deliver seamless service experiences.
• Social Media & Customer Engagement
  • Leverage social‑media platforms to generate leads, nurture prospects, and amplify arenaflex’s brand voice within the health‑care community.
  • Create and curate content that educates target audiences about 340B benefits, compliance best practices, and arenaflex solutions.
  • Monitor online conversations, respond to inquiries, and turn digital interactions into qualified sales opportunities.
• CRM & Data Management
  • Maintain accurate and up‑to‑date records in the CRM system (e.g., Salesforce, HubSpot), tracking pipeline stages, forecasted revenue, and win/loss ratios.
  • Provide regular status reports to leadership, highlighting key metrics, risks, and strategic insights.
  • Recommend product enhancements based on client feedback and market trends.
• Market Intelligence & Competitive Analysis
  • Stay informed on industry developments, competitor offerings, and regulatory changes affecting 340B and specialty pharmacy markets.
  • Utilize insights to refine sales strategies, positioning arenaflex as the go‑to partner for health‑system leaders.
• Cross‑Functional Collaboration
  • Partner with marketing, product, and operations teams to launch targeted campaigns, develop sales tools, and improve the customer journey.
  • Share best practices and success stories across the organization to foster a culture of continuous improvement.

Essential Qualifications

• Bachelor’s degree from an accredited institution (any discipline).
• Minimum of 3 years of experience in health‑care sales, preferably within pharmacy, retail, managed‑care, or 340B environments.
• Demonstrated success selling complex solutions to senior‑level stakeholders (C‑suite, VP, Director).
• Proficiency with CRM platforms (e.g., Salesforce, HubSpot) and a solid understanding of sales pipeline management.
• Strong knowledge of 340B program mechanics, government‑funded health‑care initiatives, and community health‑center operations.
• Excellent communication, presentation, and negotiation skills, with the ability to translate technical concepts into business value.
• Experience crafting and executing social‑media outreach strategies that drive lead generation.
• Intermediate proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with data‑analysis tools.
• Willingness to travel up to 50 % of the time for client meetings, industry events, and regional conferences (both domestic and occasional out‑of‑state).

Preferred Qualifications & Additional Skills

• Advanced degree (MBA, MPH, or related) or certifications in health‑care management.
• Experience with specialty pharmacy, Ryan White, or other government‑funded health‑care programs.
• Track record of building and managing high‑performing remote sales teams.
• Familiarity with digital marketing tools (e.g., Hootsuite, Buffer) and analytics platforms.
• Ability to diagnose, isolate, and resolve complex client challenges, delivering strategic solutions that drive measurable outcomes.
• Demonstrated leadership in cross‑functional projects, influencing internal stakeholders to achieve shared goals.

Core Competencies & Skills for Success

• Strategic Thinking: Ability to see the big picture, anticipate market shifts, and align sales tactics with arenaflex’s long‑term vision.
• Relationship Building: Proven talent for establishing trust with diverse health‑system leaders and nurturing long‑term partnerships.
• Analytical Acumen: Comfortable interpreting data, forecasting revenue, and making data‑driven decisions.
• Adaptability: Thrive in a fast‑changing environment, quickly adjusting strategies to meet evolving client needs.
• Communication Excellence: Clear, persuasive, and empathetic communicator across written, verbal, and digital channels.
• Self‑Motivation: Remote work requires disciplined time management, proactive outreach, and a results‑oriented mindset.

Career Growth & Learning Opportunities

arenaflex invests heavily in the professional development of its employees. In this role, you will have access to:

• Mentorship from senior leaders in health‑care sales and product strategy.
• Continuous learning programs, including certifications in 340B compliance, digital marketing, and advanced sales methodologies.
• Opportunities to transition into senior account‑management, regional leadership, or product‑marketing roles as you demonstrate impact.
• Participation in industry conferences, webinars, and thought‑leadership panels that expand your network and expertise.

Work Environment & Culture at arenaflex

arenaflex embraces a remote‑first culture that values flexibility, collaboration, and employee well‑being. Our team members enjoy:

• Flexible work hours that accommodate personal commitments and time‑zone differences.
• A supportive virtual community with regular team‑building events, virtual coffee chats, and cross‑departmental hackathons.
• Access to state‑of‑the‑art collaboration tools (Slack, Microsoft Teams, Asana) that keep communication seamless.
• An inclusive environment where diverse perspectives are celebrated and every voice is heard.
• Health, dental, and vision coverage, generous paid time off, and a 401(k) plan with company match.
• Performance‑based bonuses, commissions, and recognition programs that reward exceptional results.

Compensation, Perks & Benefits

arenaflex offers a competitive salary range of $35,000 – $40,000 per year, complemented by a robust commission structure that allows high performers to significantly increase their earnings. Additional benefits include:

• Comprehensive health, vision, and dental insurance plans.
• Life and disability coverage.
• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA).
• Paid parental leave and family‑care assistance.
• Professional development stipend for courses, certifications, or conferences.
• Home office stipend to equip your remote workspace with ergonomic furniture and technology.
• Employee assistance program (EAP) for mental‑health support.

How to Apply

If you are passionate about transforming health‑care delivery, enjoy the challenge of selling sophisticated 340B solutions, and thrive in a remote, socially‑connected environment, we want to hear from you. Click the link below to submit your application and become part of arenaflex’s mission‑driven team.

Apply Job!

Join arenaflex – Make an Impact on Community Health

At arenaflex, your work directly influences the ability of community clinics and FQHCs to provide affordable, high‑quality care to underserved populations. By joining our Remote Customer Support team, you will play a pivotal role in expanding access, improving compliance, and driving financial sustainability for health systems across the nation. Take the next step in your career and help shape the future of health‑care—apply today!