Live Online Casino Dealer – Interactive Gaming Host – Customer Service & Hospitality Specialist – $18‑$23/hr (Flexible Shifts)

Welcome to arenaflex – Pioneers of the Digital Gaming Frontier

At arenaflex, we are redefining the way millions of players experience casino entertainment online. Since our inception in 2006, we have grown from a bold startup into the world’s leading provider of live‑streamed casino tables and immersive slot experiences. Our innovative platform powers over 50 games that are streamed to mobile devices, desktops, and consoles worldwide, delivering real‑money excitement in a safe, regulated environment.

Our success is driven by a vibrant community of more than 16,000 arenaflex team members—often called arenaflexers—who collaborate across product innovation, software engineering, IT, game hosting, and business support. We are proud to be a global, award‑winning digital entertainment powerhouse, and we are constantly expanding our portfolio of cutting‑edge gaming brands.

Now, we are looking for enthusiastic, service‑oriented individuals to join our live‑gaming studio in Southfield, MI, as Online Casino Dealers. If you thrive in a fast‑paced, camera‑ready environment and love delivering memorable experiences to players around the globe, this is the perfect opportunity to launch or accelerate your career in the thriving online gaming industry.

Role Overview – What It Means to Be an Online Casino Dealer at arenaflex

As an Online Casino Dealer (also known as a Game Presenter), you will be the face and voice of our live casino tables. You will host games such as Blackjack, Roulette, and Baccarat, interact with players in real time, and ensure each session runs smoothly, professionally, and entertainingly. This is a full‑time, on‑site position that requires flexibility to work rotating shifts, including evenings, weekends, and holidays.

All new dealers begin their journey with a comprehensive two‑week training program at the arenaflex Academy. During this period, you will master game rules, dealer etiquette, camera presence, and the technical tools needed to manage live streams. No prior dealing experience is required—just a passion for hospitality, a strong work ethic, and a desire to grow within a dynamic industry.

Key Responsibilities – Your Daily Impact

• Live Game Hosting: Conduct live streams of Blackjack, Roulette, and Baccarat, maintaining a professional demeanor and clear communication throughout each round.
• Player Interaction: Engage with players via chat, answer questions, and create an enjoyable, inclusive atmosphere that encourages repeat play.
• Game Management: Follow strict procedural guidelines to ensure game integrity, compliance with MI gaming regulations, and adherence to arenaflex’s quality standards.
• Camera Presence: Deliver confident, charismatic on‑camera performances, using body language and vocal tone to enhance the entertainment value of each session.
• Shift Flexibility: Work rotating schedules that include daytime, evening, weekend, and holiday shifts to support our 24/7 studio operations.
• Continuous Learning: Participate in ongoing training, performance reviews, and skill‑building workshops to refine your dealing techniques and presentation style.
• Team Collaboration: Coordinate with technical staff, supervisors, and fellow dealers to troubleshoot issues, share best practices, and maintain a smooth studio environment.

Essential Qualifications – What We Require

• Minimum age of 21 years and eligibility to obtain a Michigan Gaming License.
• Successful completion of a pre‑employment background check.
• Professional appearance and willingness to wear assigned uniforms while maintaining a polished on‑camera look.
• 1–2 years of experience in a customer‑service or hospitality‑focused role, demonstrating strong communication and interpersonal skills.
• Ability to quickly grasp new concepts, follow detailed procedures, and adapt to a fast‑changing environment.
• Reliability, dedication, and a team‑first mindset.

Preferred Qualifications – What Sets You Apart

• Previous experience in live‑streaming, broadcasting, or on‑camera presentation.
• Familiarity with casino game rules and terminology (Blackjack, Roulette, Baccarat).
• Experience working in a regulated gaming environment or holding a gaming license.
• Multilingual abilities that enhance player engagement across diverse audiences.
• Demonstrated ability to thrive under pressure while maintaining a calm, friendly demeanor.

Core Skills & Competencies – Success Factors

• Communication Excellence: Clear, articulate speech and active listening to foster player trust.
• Customer‑Centric Attitude: A genuine desire to provide memorable, rewarding experiences for each player.
• Technical Proficiency: Comfort with studio equipment, streaming software, and basic troubleshooting.
• Attention to Detail: Strict adherence to game rules, licensing requirements, and internal protocols.
• Adaptability: Ability to adjust to varying shift patterns, game volumes, and evolving platform features.
• Team Collaboration: Strong interpersonal skills for working closely with peers, supervisors, and support staff.

Compensation, Perks & Benefits – What You’ll Receive

arenaflex offers a competitive hourly wage ranging from $18 to $23, complemented by performance‑related bonuses and tip opportunities. Our comprehensive benefits package includes:

• Monthly Performance‑Related Bonus to reward top‑tier service and engagement.
• Paid Break Time and scheduled rest periods to maintain focus and well‑being.
• Paid Training through the arenaflex Academy, covering game mechanics, camera techniques, and compliance.
• Casino License Reimbursement to offset the cost of obtaining your Michigan Gaming License.
• 10 Days of Paid Time Off annually, plus additional holiday pay for weekend and holiday shifts.
• Medical, Dental, and Vision Coverage for you and eligible dependents.
• Employee Referral Program with attractive incentives for successful hires.
• Nationwide Employee Discount Program offering savings on a variety of products and services.
• Modern Studio Environment: Centrally located, fully equipped with break rooms, refreshments, and a supportive atmosphere.

Career Growth & Learning Opportunities

At arenaflex, we view every role as a stepping stone toward greater responsibility. As you excel in the dealer position, you may progress to senior presenter roles, training and mentorship positions, or even transition into product development, quality assurance, or operations management. Our internal mobility program encourages continuous learning, and we provide access to:

• Advanced game‑hosting certifications.
• Leadership development workshops.
• Cross‑functional project assignments.
• Mentorship from seasoned industry professionals.

Whether you aim to become a subject‑matter expert in live gaming or aspire to broader corporate leadership, arenaflex invests in your growth.

Work Environment & Culture – Life at arenaflex

Our Southfield studio is a vibrant, collaborative space where creativity meets technology. The culture at arenaflex is built on three pillars:

• Innovation: We constantly push the boundaries of what’s possible in online entertainment, encouraging every team member to contribute ideas.
• Community: A supportive network of colleagues who celebrate each other’s successes and share knowledge.
• Integrity: Commitment to responsible gaming, regulatory compliance, and ethical business practices.

Employees enjoy flexible scheduling, a respectful work‑life balance, and regular social events that foster camaraderie. Our open‑door policy ensures that ideas and concerns can be raised directly with leadership, reinforcing a transparent and inclusive workplace.

Application Process – Join arenaflex Today

If you are ready to bring your charisma, customer‑service expertise, and passion for gaming to a leading online casino brand, we want to hear from you. To apply, please submit your resume and a brief video introduction showcasing your on‑camera presence. Our recruitment team will review your application, schedule an interview, and guide you through the next steps, including the arenaflex Academy onboarding.

Take the next step toward an exciting career in live online gaming. Become part of a fast‑growing, globally recognized team that values talent, dedication, and the joy of delivering unforgettable player experiences.

Apply Now – Start Your Journey with arenaflex!