Global Donor Experience Coordinator (Site Visits)

World Change Starts with Educated Children® IMPORTANT: All applicants must be legally eligible to work in the country where the position is located. Room to Read is not able to provide sponsorship. Position Overview This role is responsible for planning and coordinating donor site visits across multiple countries to ensure they are well-structured, clearly communicated, and executed smoothly. You will work across fundraising, country offices, and program teams to ensure all stakeholders are aligned, timelines are met, and visits are planned with sufficient detail in advance. This role focuses on creating clarity, reducing last-minute changes, and ensuring country teams are well-prepared to host donors.

Key Responsibilities

Visit Planning and Coordination (40%) Coordinate end-to-end planning of donor site visits across multiple countries Develop and manage detailed planning timelines, ensuring key milestones are met Collect and confirm complete attendee information, travel details, and visit objectives Ensure visa requirements, travel logistics, and country-specific considerations are addressed in advance Agenda Development and Quality Control (25%) Partner with country offices to develop clear, well-structured visit agendas Ensure agendas are realistic, appropriately paced, and aligned to donor objectives Review and refine agendas to reduce over-scheduling and last-minute changes Confirm final agendas are complete, accurate, and shared with all stakeholders Stakeholder Coordination (20%) Serve as the central point of coordination across fundraising teams, country offices, and program staff Ensure country offices receive timely and complete information to prepare for visits Clarify roles, responsibilities, and expectations for each visit Maintain and share a single, up-to-date version of schedules and key contact information Planning Discipline and Risk Management (10%) Establish and enforce planning timelines and deadlines for all stakeholders Identify potential risks (e.g., late changes, incomplete information, site readiness) and address proactively Manage changes to visit plans, confirming feasibility with country offices before finalizing Post-Visit Coordination (5%) Ensure final agendas and key details are documented and accessible Support coordination of follow-up actions and internal communication after visits Qualifications 3–5 years of experience coordinating complex activities involving multiple stakeholders Experience working across teams, time zones, or international contexts preferred Strong organizational and project management skills, with attention to detail Ability to manage multiple priorities and meet deadlines in a fast-paced environment Clear and professional written and verbal communication skills Ability to follow up consistently and ensure completion of tasks across stakeholders Strong judgment and problem-solving skills, particularly in situations with incomplete information Experience supporting events, travel coordination, or cross-functional projects is a plus Full professional proficiency in spoken and written English What Success Looks Like Donor visits are planned in advance with clear timelines and minimal last-minute changes Country offices feel well-prepared and have the information needed to host visits effectively Agendas are clear, realistic, and aligned to the purpose of each visit All stakeholders are working from the same, up-to-date schedule and contact list Planning processes are consistent and repeatable across visits and locations Key Working Relationships Development & Communications (Fundraising) teams Country Office staff and leadership Program teams Executive Assistants and donor support teams Why This Role Matters Donor site visits are a critical part of building relationships and demonstrating program impact. This role ensures visits are well-coordinated, professionally executed, and aligned across teams, enabling a consistent and positive experience for donors and country offices alike. Child Protection Principles Room to Read is committed to the education and welfare of children and protecting them from abuse and exploitation Room to Read has zero tolerance for child abuse and exploitation. All children have the right to be free from abuse and exploitation, including neglect, maltreatment, and physical, mental or sexual violence, injury or abuse. All children should be treated with respect and dignity. The well-being of the child is Room to Read’s first priority when dealing with all identified or suspected cases of child abuse. Room to Read shall integrate child protection into all its organizational strategies, structures and work practices. Protection from Sexual Exploitation and Abuse (PSEA) Principles Room to Read Representatives must create and maintain an environment that prevents sexual exploitation and sexual abuse. Room to Read has zero tolerance for adult sexual exploitation and abuse. Sexual exploitation and abuse are serious violations of fundamental human rights and will not be accepted or tolerated. All adults should be treated with respect and dignity. Room to Read implements a survivor-centered approach, putting the survivor’s rights and dignity at the forefront. Survivors referred to available professional assistance (e.g. mental health counselling), upon consent. Room to Read is an equal opportunity employer committed to identifying and developing the skills and leadership of people from diverse backgrounds. Read is a child-safe organization; all personnel must adhere to Room to Read’s Child Protection Policy, Child Protection Code of Conduct and Prevention of Sexual Exploitation and Abuse (PSEA) Policy. About Room to Read: Founded in 2000 on the belief that World Change Starts with Educated Children®, Room to Read envisions a world free from illiteracy and gender inequality, where all children have room to read, learn and grow – creating lasting change. Through our Literacy Portfolio, we train and coach teachers of the early grades in literacy instruction; create and publish quality books and curricular materials in local languages; and establish children’s libraries filled with diverse children’s books that can be enjoyed at school and home. Our Gender Equality Portfolio supports adolescents, particularly girls, in developing life skills that promote gender equality, helping them to pursue lifelong learning and make informed decisions. We support young people of all genders to overcome gender biases and build the knowledge and skills to create a gender-equal world. Room to Read collaborates with local communities, partner organizations, publishers, and governments to test and implement innovative models that can be integrated into the education system to deliver positive outcomes for children at scale. To date, Room to Read has benefited more than 50 million children in 28 countries. Learn more at www.roomtoread.org. Apply To This Job