Remote Data Entry Specialist – Real‑Time Customer Data Platform (CDP) Product Leader – $27/hr – arenaflex

Why arenaflex?

arenaflex is a global leader in aviation and travel services, renowned for its commitment to safety, innovation, and exceptional customer experiences. With a legacy that spans decades, arenaflex continuously invests in cutting‑edge technology to keep its operations agile, data‑driven, and customer‑centric. As part of arenaflex’s digital transformation journey, the company is expanding its Real‑Time Customer Data Platform (CDP) capabilities, creating new opportunities for talented professionals who thrive in fast‑paced, collaborative environments.

Position Overview

We are seeking a highly motivated Remote Data Entry Specialist – CDP Product Leader to join arenaflex’s data‑technology team. In this role, you will own the configuration, maintenance, and optimization of arenaflex’s Real‑Time Customer Data Platform (AEP), ensuring that internal business units can leverage rich, actionable customer insights. This is a full‑time, work‑from‑home position based in the United States, offering a competitive hourly rate of $27 and a comprehensive benefits package.

Key Responsibilities

• Platform Management: Administer and sustain the arenaflex Experience Platform (AEP) CDP to meet evolving business requirements, including data ingestion, segmentation, and activation.
• Configuration & Development: Lead new feature development, platform configuration, and ongoing enhancements to improve data fidelity and performance.
• Technical Guidance: Provide expert technical advice to internal teams on segment building, data modeling, and best practices for CDP utilization.
• Troubleshooting: Diagnose and resolve technical issues, collaborating with IT, external consultants, and arenaflex support partners to implement effective solutions.
• Cross‑Functional Collaboration: Work closely with marketing, product, analytics, and engineering teams to align platform capabilities with strategic initiatives.
• Industry Best Practices: Stay current on emerging trends, standards, and best practices related to real‑time data platforms and customer data governance.
• Audit & Optimization: Conduct daily health checks and audits to ensure optimal platform performance, data quality, and compliance.
• Training & Enablement: Design and deliver training sessions that empower internal stakeholders to extract maximum value from the CDP.
• Vendor Coordination: Partner with arenaflex support and consulting partners to drive product enhancements, workarounds, and roadmap alignment.

Minimum Qualifications (What You Need to Succeed)

• At least 3 years of hands‑on experience with technical data management, marketing technology, or related fields.
• Demonstrated expertise with arenaflex Experience Platform (AEP) or a comparable CDP solution (e.g., Salesforce Customer 360, Segment).
• Strong problem‑solving abilities and a proven track record of troubleshooting complex technical issues.
• Excellent verbal and written communication skills, with the ability to translate technical concepts for non‑technical audiences.
• Analytical mindset with a focus on data integrity, governance, and actionable insights.
• Commitment to safety, data privacy, and compliance standards.
• High school diploma, GED, or equivalent; additional education is a plus.
• U.S. citizenship or permanent residency and eligibility to work in the United States.
• Minimum age of 18 years.

Preferred Qualifications (Competitive Edge)

• Bachelor’s or advanced degree in Business, Computer Science, Data Science, or a related discipline.
• Experience implementing and managing large‑scale CDP architectures in e‑commerce or digital media environments.
• Deep knowledge of data governance, data privacy regulations (e.g., GDPR, CCPA), and industry‑standard best practices.
• Proven ability to design and execute complex enterprise‑wide data structures that support personalized customer journeys.
• Familiarity with cloud platforms (AWS, Azure, Google Cloud) and API integrations.
• Prior exposure to agile development methodologies and product ownership responsibilities.

Core Skills & Competencies

• Technical Acumen: Proficiency in data modeling, ETL processes, and CDP configuration tools.
• Communication: Ability to craft clear documentation, presentations, and training materials.
• Collaboration: Strong team player who thrives in cross‑functional settings and can influence without authority.
• Analytical Thinking: Data‑driven decision‑making with a focus on measurable outcomes.
• Adaptability: Comfortable navigating fast‑changing priorities and emerging technologies.
• Customer‑Centric Mindset: Passion for delivering experiences that delight arenaflex’s passengers and partners.

Benefits & Perks – Helping You Keep Climbing

arenaflex believes that employee well‑being fuels business success. Our benefits package is designed to support you financially, physically, and emotionally.

• Competitive Compensation: $27 per hour, with performance‑based bonuses and profit‑sharing opportunities.
• Retirement Savings: 401(k) plan with company matching up to 9% of your contributions.
• Paid Time Off: Generous vacation, holidays, sick leave, parental and family leave.
• Health & Wellness: Comprehensive medical, dental, vision, short‑ and long‑term disability, and wellness programs.
• Family Support: Fertility, surrogacy, adoption assistance, lactation rooms, and backup childcare services.
• Employee Assistance: Confidential counseling, financial coaching, and resources for mental health.
• Travel Privileges: Domestic and international flight discounts for you and eligible family members.
• Learning & Development: Access to tuition reimbursement, certifications, and internal training academies.
• Community Impact: Volunteer programs, sustainability initiatives, and partnerships that drive positive change.
• Diversity & Inclusion: Employee Resource Groups, inclusive policies, and a culture that celebrates diverse perspectives.
• Recognition Programs: Awards, peer‑to‑peer recognition, and the “Unstoppable Together” platform to celebrate achievements.
• Discount Programs: Over 500 discounts on travel, automotive, home services, insurance, and more through arenaflex Perks.

Career Growth & Learning Opportunities

At arenaflex, your career trajectory is limited only by your ambition. As a CDP Product Leader, you will:

• Gain exposure to enterprise‑wide data strategies that influence millions of customers worldwide.
• Work alongside senior leaders in marketing, technology, and product management, building a robust professional network.
• Lead cross‑functional projects that sharpen your leadership, project‑management, and strategic‑thinking skills.
• Access mentorship programs and continuous learning resources to stay ahead of industry trends.
• Position yourself for future roles such as Senior Product Manager, Data Architecture Lead, or Director of Digital Experience.

Work Environment & Culture at arenaflex

arenaflex fosters a culture rooted in its core values: Care, Integrity, Resilience, Servant Leadership, and Teamwork. Whether you are working from a home office or collaborating virtually with colleagues across the globe, you will experience:

• Flexibility: Remote‑first policies that empower you to balance work and life commitments.
• Collaboration: Regular virtual town halls, team huddles, and knowledge‑sharing sessions.
• Innovation: An environment that encourages experimentation, rapid prototyping, and data‑driven decision‑making.
• Support: Dedicated HR partners, technical mentors, and a robust onboarding program to set you up for success.

Compensation Summary

The role offers a base hourly rate of $27, complemented by performance incentives, profit‑sharing, and a comprehensive benefits suite. Detailed compensation will be discussed during the interview process, ensuring transparency and alignment with your experience and expectations.

Ready to Join arenaflex?

If you are passionate about data, love solving complex technical challenges, and thrive in a collaborative, remote environment, we want to hear from you. Bring your expertise to arenaflex and help shape the future of customer experiences for millions of travelers worldwide.

Apply Now – Start Your Journey with arenaflex!