HR Process Analyst
About the position Virtual Resource (VR) is a boutique consultancy supporting companies with HR Transformation and optimisation of their HR operating model, processes, and systems. We strive to be the go-to company that partners with businesses to optimise their HR Delivery and HR technology landscape. We are seeking an experienced HR Process Analyst to join our HR Transformation team. This role is ideal for someone who combines strong HR process expertise with a deep understanding of HR technology platforms, particularly Workday HCM. As a key member of the HR Transformation function, you will play a pivotal role in analysing, improving, and optimising end-to-end HR processes while ensuring that supporting systems are effectively governed, maintained, and continuously enhanced. You will work closely with HR, Finance, Technology, and Business stakeholders to identify opportunities for process improvement, drive system enhancements, support change initiatives, and help deliver a best-in-class employee experience. This role requires a blend of business process analysis, stakeholder engagement, system administration, and transformation delivery experience.
Responsibilities
- Analyse and evaluate current HR processes, identifying opportunities for standardisation, automation, and continuous improvement.
- Support the HR user community with system usage, process guidance, reporting requirements, and data maintenance activities.
- Partner with HR, Finance, Technology, and Transformation teams to design and implement process and system improvements.
- Translate business requirements into scalable HR technology solutions, ensuring alignment with organisational objectives.
- Manage and support Workday HCM processes, configurations, and enhancements.
- Facilitate workshops with stakeholders to understand business challenges and define future-state processes.
- Support change management activities associated with HR transformation initiatives, including testing, training, communications, and adoption planning.
- Coordinate system releases, enhancements, and upgrades, including testing and deployment activities.
- Maintain process documentation, governance frameworks, and operating procedures.
- Monitor system performance, integrations, and data quality, ensuring issues are identified and resolved proactively.
- Collaborate with Information Security and Technology teams to ensure compliance with security, access, and governance requirements.
- Support reporting and analytics initiatives that enable data-driven decision making across HR and Finance functions.
- Participate in transformation programmes and special projects as required.
Requirements
- Minimum 7 years' experience working with HR information systems.
- Demonstrated experience analysing and improving HR business processes.
- Experience with HR process redesign, process mapping, or continuous improvement methodologies.
- Strong experience with Workday HCM
- Experience working on large-scale HR Transformation programmes.
- Experience supporting HR technology platforms, including configuration, administration, and enhancement activities.
- Proven ability to gather, analyse, and document business requirements.
- Strong stakeholder management and communication skills, with the ability to engage effectively across business and technical teams.
- Experience supporting system testing, release management, and change initiatives.
- Excellent analytical and problem-solving capabilities.
- Experience working within HR Transformation, HR Operations, Shared Services, or Digital HR environments.
- Ability to manage multiple priorities in a fast-paced and evolving environment.
- Ability to communicate effectively (in English) with cross-functional teams across Europe, explain complex concepts in easy, understandable terms, and manage senior HR stakeholders.
- Comfortable with video calls and proactive in keeping communication channels open with client and team.
Nice-to-haves
- Bachelor's degree in Information Systems, Business Administration, Human Resources, or a related discipline.
- Workday certifications would be advantageous.
- Experience with HR analytics, workforce planning, or organisational change.
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