[Remote] Intake Data Entry Specialist

Note: The job is a remote job and is open to candidates in USA. Finch is a company dedicated to making justice more accessible to every American household. As an Intake Data Entry Specialist, you will ensure the accuracy and completeness of incoming case data, maintaining a reliable Case Management System and facilitating the smooth flow of cases through the system.

Responsibilities

• Own Intake Data Accuracy: Review, validate, and enter new case information (client details, incident data, documentation) with a high level of precision
• Set up cases for success: Ensure every new case is properly created, structured, and aligned with firm standards
• Manage in real time: Process intake updates quickly to keep cases moving without delays
• Maintain consistency across systems: Ensure alignment between intake tools, Finch, and partner firm systems
• Identify and resolve issues early: Partner with intake and operations teams to flag and fix missing or inconsistent data
• Keep clean records: Document updates and changes to maintain transparency and auditability
• Continuously improve processes: Look for ways to increase speed, accuracy, and efficiency in intake workflows

Skills

• Have a proven track record in task management, or a related field
• Have strong attention to detail—you catch what others miss
• Can move quickly without sacrificing accuracy
• Are comfortable working across multiple systems and tools
• Are highly organized with strong process discipline
• Communicate clearly and collaborate well across teams
• Are adaptable and open to evolving workflows and systems

Benefits

• 100% coverage for health, dental, and vision
• 401(k) retirement plan
• In-office snacks, drinks, and daily team lunch and dinners
• Flexible PTO (we trust you to take the time you need)

Company Overview