[Remote] Scheduling Assistant

Note: The job is a remote job and is open to candidates in USA. Steno is a rapidly growing company transforming the litigation technology industry with innovative solutions. They are seeking a Scheduling Assistant to provide exceptional client service and coordinate workflows, ensuring a reliable and timely experience for clients.

Responsibilities

• Serve as a direct extension of your clients' offices, delivering white-glove service deposition by deposition
• Ensure clients and providers are well taken care of, with the ultimate goal of keeping Steno a top court reporting and litigation support agency for law firms nationwide
• Deliver a reliable, timely, and hospitable experience deposition by deposition
• Partner closely with Account Managers, Operations, and internal teams to ensure every client need is met without missing a beat
• Coordinate many moving parts across fast-moving workflows while staying organized, composed, and client-focused

Skills

• 1+ years of administrative, coordination, or operational assistant experience
• Hospitality mindset
• Exceptional communication skills
• Comfort picking up new systems quickly
• Ability to prioritize competing tasks in a fast-paced remote environment
• Prior court reporting agency experience

Benefits

• Premium Medical, Dental & Vision Coverage
• Equity options included
• Generous company-sponsored health plans for employees and dependents, including comprehensive vision, dental, and wellness and mental health benefits for employees and families — well above industry benchmarks
• Remote-first
• Flexible PTO
• Home office setup
• A monthly stipend to cover internet and phone costs

Company Overview