Administrative Coordinator (QM)

Edgewood is a dedicated organization focused on providing exceptional youth mental healthcare. They are seeking an Administrative Coordinator to provide administrative and program support in the Quality Management Department, focusing on maintaining health records and supporting the QM Department's operations.

Responsibilities

• Maintain, organize, track, inventory, and archive client physical health records
• Maintain, organize, track, and archive client electronic health records (i.e., Welligent, Epic, SharePoint)
• Verify client insurance eligibility (i.e., private insurance), and Medi-Cal Eligibility
• Track and input data (i.e., enrollments, surveys, client demographics, staff demographics, etc.)
• Process client admissions, discharges and updates in EHR systems (i.e., Welligent, Epic, etc.)
• Assist with records request process
• Assists with preparation for, and conducting of, audits. Communicates findings, such as discrepancies, to QM staff; and program managers if necessary
• Run and review reports in EHR systems (i.e.,Welligent, and Epic) to monitor active client health care coverage or other needs
• Track and input client authorizations
• Serve as back-up for other QM Admin Coordinator

Skills

• High school graduate or GED equivalent
• Knowledge and understanding of HIPAA privacy practices
• Ability to data entry in multiple EHRs (i.e. Welligent, Epic)
• Organizational & Time Management Skills
• Attention to Detail & Accuracy
• Initiative & Accountability
• Technical Proficiency with Microsoft Office Suite (Word, Excel, SharePoint, Teams), Docu Sign, Zoom, Adobe
• Communication & Interpersonal Skills
• Adaptability & Problem-Solving
• Employee & Client Support Focus
• Healing Centered Engagement
• Cultural Humility & Equity Commitment

Benefits

• 16 days of PTO the first year and more thereafter
• Nine paid holidays
• Five health and wellness days off annually
• 10% additional pay for community-relevant second language fluency
• Medical/Dental/ and Vision plans
• 403 B Retirement Plan with agency match
• Employee Assistance Program
• Commuter Benefits Program
• Medical and Childcare Flexible Spending Accounts
• Pet Insurance
• Identity Theft Protection Plan
• Paid Employee Referral Program
• Career advancement opportunities
• Retention bonuses for many positions
• Continuing Education expense reimbursement
• Professional licensing fee reimbursement
• Professional Development reimbursement opportunities
• Verified Public Service Loan Forgiveness Employer

Company Overview