Product Engineer

Health Union powers the first and largest community-based activation and data platform, transforming healthcare by providing unparalleled support, information, and validation for millions navigating complex health conditions and their care teams. In this role, you will collaborate across the organization to deliver scalable, effective AI solutions that enhance our capabilities and help realize our strategic vision of an even more impactful and efficient Health Union.

Responsibilities

• Partner with technical and functional stakeholders to understand process requirements, then build and deploy the agents that solve them. We’ve had early success with Claude Code and Cowork, but things change fast
• Drive the full software development lifecycle being upended by AI: rapid prototyping, prompt engineering, context management, evals, observability, and iteration based on real-world performance
• Own what you ship after launch. Refine prompts, catch regressions, and keep agents sharp as models and business needs evolve
• Stay current with the latest AI trends, and share your learnings with our tech team and business stakeholders

Skills

• 1-2 years of software engineering experience
• Daily use of agentic coding tools (Claude Code, Codex, Cursor, Windsurf, etc.) to build solutions using languages like Elixir, Python, and/or JavaScript (Vue)
• Experience integrating LLM APIs (Anthropic Claude, OpenAI GPT, Google Gemini, etc.) into custom solutions
• Comfort with our preferred 'tools of the trade' - cloud hosting (AWS), containerization (Docker), relational databases (PostgreSQL/MySQL), monitoring (Datadog), CI/CD (GitHub Actions), version control (Git/GitHub), etc
• Ability to work within an established data model and enterprise data warehouse (Snowflake)
• A security mindset while building on the frontier. Protecting data, reducing hallucinations, mitigating prompt injection, and architecting to avoid the 'lethal trifecta.'
• AI-native thinking: You don't retrofit AI onto legacy processes. You question the status quo and reason from a 'blank page' about what agents can own, what they can't, and where humans must stay in control
• Business curiosity: You ask 'why does this process exist?' before asking 'how do I automate it?' Automation of a bad process is still a bad outcome
• Adaptability: Requirements will evolve. AI tools change fast. Flexibility is critical
• Empathy: Deeply caring about your colleagues, our community members, and our clients is the non-negotiable foundation of how we operate at Health Union

Benefits

• Medical, dental, and vision insurance
• A 401(k) plan
• A professional development budget
• Paid time off available to full-time employees upon hire
• Time off for designated company-paid holidays
• Summer Fridays
• Personal/Family Care
• Other leaves of absence when needed to support your physical, financial, and emotional well-being
• Flexible work options
• Hybrid work arrangement, requiring a minimum of two in-office days per week

Company Overview