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Business Analyst - Fidelity Wealth

Work from home Full-time role Hiring

Fidelity Canada is a trusted investment firm that has been helping Canadian investors for over 35 years. They are seeking a Business Analyst to support the new Wealth Management division by delivering technology and process solutions for high-net-worth client offerings.

Responsibilities

  • Business Analysis planning and monitoring
  • Requirements elicitation, collaboration, analysis, and design
  • Stakeholder consultation, business support, and readiness/testing activities, with a focus on Wealth Management processes and client experiences

Skills

  • Completed 3‑year College diploma or equivalent work experience
  • 1+ years of Business Analyst experience, ideally within Wealth Management, Private Wealth, Investment Management, or Financial Services
  • Demonstrated experience working with Private wealth or high‑net‑worth (HNW) client business models
  • Demonstrated experience working with Advisor‑led service environments and investment‑related workflows
  • Experience working across the Software Development Lifecycle (SDLC), including eliciting and documenting business and system requirements
  • Experience facilitating requirements for workshops and stakeholder working sessions
  • Experience partnering with business and technical teams to develop and present recommendations and solutions
  • Strong understanding of Wealth Management and Private Wealth business processes, including client onboarding and servicing
  • Strong understanding of Wealth Management and Private Wealth business processes, including portfolio and investment management concepts
  • Strong understanding of Wealth Management and Private Wealth business processes, including advisor workflows and operating models
  • Strong understanding of Wealth Management and Private Wealth business processes, including regulatory and compliance considerations
  • Familiarity with BABOK methodology and Business Analysis best practices
  • Excellent written and verbal communication skills
  • Strong analytical, problem‑solving, and critical‑thinking abilities
  • Ability to self‑manage priorities, multitask effectively, and work in a fast‑paced environment
  • Confidence facilitating meetings and collaborating with sponsors, Wealth Management stakeholders, Development, and QA teams to drive successful outcomes
  • Experience working within an Agile framework / Scrum team is an asset
  • Experience with Backoffice, TA & Dealer Operating Platforms
  • Experience with Salesforce, JIRA, & Confluence
  • Experience with Client Onboarding, Servicing & Workflows
  • IIBA or Business Analysis certification, CSM, and/or CSPO are considered assets

Benefits

  • Discretionary Performance Bonus
  • RRSP Contribution After 6 months of employment, we invest in your future with an RRSP contribution—no employee matching required.
  • Flexible hybrid schedule as part of Fidelity’s dynamic working arrangement

Company Overview

  • Fidelity Canada is a provider of financial services. It was founded in 1987, and is headquartered in Toronto, Ontario, CAN, with a workforce of 1001-5000 employees. Its website is https://www.fidelity.ca.
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