Senior Associate, Client Operations

Kekst CNC is a leading health media agency in the US, focused on modern healthcare experiences. The Operations Senior Associate will utilize data analysis and project management skills to enhance operational processes and support strategic business initiatives.

Responsibilities

• Works with the business to analyze and build the forecasts, utilization reporting, improve data capture and process and help create useful insight to share with the business
• Ability to identify trends, patterns, and outliers, as well as conduct statistical analysis and data profiling
• Data visualization: The ability to present data in a visually appealing and meaningful way. Power BI expertise: Familiarity with Power BI and Tableau highly preferred. Familiarity with various data visualization tools and techniques, such as charts, graphs, and interactive dashboards
• Help to establish Ways of Working through continuous review & improvement of processes, such as standardize & simplify, automate time-intensive manual steps
• Ability to gather data from multiple parties to interpret key points to draft policies and process documentation
• Participate in the procurement, set up, and roll out new technologies that drive better team efficiency
• Support cross-functional projects driving the most important goals of the business, coordinating internal team members and resources
• Strong critical thinking and problem solving skills – demonstrated ability to mine data for relevant and actionable insights. Ability to identify problems, develop analytical approaches, and propose data-driven solutions
• Attention to detail: Accuracy and attention to detail to ensure that data is clean, properly formatted, and correctly interpreted to avoid errors in analysis
• Strong organizational and time management skills, with the ability to handle multiple projects simultaneously
• Strong written and oral communication skills with experience in developing and documenting policies and processes in a clear and concise manner

Skills

• Minimum of 18 months - 2+ years in operations or project management in a media agency setting
• 1+ year experience using MS excel + MS suite (advanced excel skills a plus)
• 6 months - 1+ year media systems and tools (examples: project management software, MediaTools, Mediaocean)
• Familiarity with Power BI and Tableau highly preferred
• Familiarity with various data visualization tools and techniques, such as charts, graphs, and interactive dashboards
• HCP/Pharma media experience (background can include planning or investment)

Benefits

• Medical coverage
• Dental
• Vision
• Disability
• 401K
• Parental and family care leave
• Family forming assistance
• Tuition reimbursement
• Flexible time off
• Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met.
• Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met.
• For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off.

Company Overview

Company H1B Sponsorship