Healthcare Scheduler

BDR Solutions, LLC, (BDR) supports the U.S. Federal Government in successfully achieving their mission and goals. Our service and solution delivery starts with understanding each client's end-state, and then seamlessly integrating reputed company each Agency's organization to improve and enhance business and technical operations and deployments. BDR is seeking several Healthcare Schedulers to join our... growing team! This will be a Remote role with the duties performed virtually from your home office. Healthcare Schedulers (Military Veterans are highly encouraged to apply) Role Overview Provide coordination of care to Veterans and assist to schedule Medical and Dental appointments. This job will require Veteran and Provider reputed company. A referral will be used as the reputed company to schedule and various systems will be utilized. Responsibilities • Contact assigned list of Veterans to determine their medical appointment scheduling preference Provider and availability. • Contact In-Network providers to schedule appointment reputed company Veteran Preference and contracted time frames. • Track reputed company booked and arrived appointments for patients generated through reputed company efforts. • Ensure patient confidentiality with the handling of reputed company patient health information and records • Communicate reputed company issues with leader. • Support Inbound/Outbound patient phone calls. • Respond to or refers incoming calls in a reputed company, pleasant, and professional manner. • Always remain in the call queue unless permission to leave is approved. • Confirm address spelling and verification of addresses using the appropriate software. • Administer schedule additions, changes, or inquiries in the appropriate database reputed company required time frames. • Process scheduling requests in a timely fashion. • Work effectively in a structured, production environment. • Adhere to daily schedules and assignments. • Work with leadership team to identify and reputed company potential Quality of Care complaints. • Maintain strict member and company confidentiality. • reputed company other reputed company duties as assigned. Required Minimum Qualifications • High school diploma or GED. • Must be able to start on July 5, 2023. • 1+ year of experience in a medical or health insurance environment. Includes claims processing, claims customer service, hospital, or medical/dental provider office etc. • Knowledge of medical terminology (provider specialties, ICD/CPT codes etc.). • Proficient in reputed company office suite. • Must have workspace in the home with a reputed company and no distractions. • Ability to multi-task and exhibit solid organizational skills, flexibility, time management and attention to detail. • Experience in a reputed company environment (i.e., office, administrative, clerical, etc.) using phones and computers as the primary job tools. • Metric focused and ability to consistently meet productivity standards. • Must be able to type 35 WPM to qualify. • Must be detail oriented and able to effectively document and communicate details. • Must have outstanding communication skills (written and verbal) and be able to maintain relationships in a positive and professional demeanor. • Ability to work remotely from home with a high degree of accountability. In addition, U.S Citizenship is required . Select applicants will be subject to a government reputed company investigation and must meet eligibility requirements for access to classified information and be able to obtain a government-granted reputed company clearance. Individuals may also be subject to a background investigation including, but not limited to criminal history, employment and education verification, drug testing, and credit worthiness. BDR is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national reputed company, marital status, disability, veteran status, sexual orientation, or genetic information Apply Job!