Overlay Sales Specialist, ServiceNow

Job Description:

• Identify and develop new business opportunities for ServiceNow solutions inside our existing portfolio of CCaaS, CRM and CX customers.
• Working with technology, marketing and sales practitioners to create and propose solutions that involve multiple technologies and service types.
• Understand customer needs and recommend suitable ServiceNow products, implementations/projects, consulting and managed services offerings.
• Provide comprehensive product information and demonstrations to potential clients, appropriately coordinating pre-sales and delivery resources as required.
• Manage the entire sales cycle from prospecting to close, as well as contribute to sales efforts as a partial owner/contributor (i.e. as part of a bid team).
• Collaborate with internal teams, including other sellers and client partners, to ensure successful implementation and customer satisfaction.
• Maintain and grow relationships with existing clients.
• Stay up to date with the latest ServiceNow features and industry trends.

Requirements:

• Bachelor's degree in Technology (STEM), Business, Marketing, or a related field.
• 15+ years’ experience in sales, preferably in the SaaS software or solutions industry.
• Strong knowledge of the ServiceNow platform and its capabilities.
• Excellent communication and presentation skills.
• Willingness to step outside core duties to meet the needs of the practice and customer.
• Ability to work independently and as part of a team.
• Strong problem-solving and negotiation skills.
• Ability to travel as needed.
• Experience with CRM software and sales tracking tools.
• Recent certification in ServiceNow Sales, Pre-Sales or possibly related technologies.
• Experience in selling to large enterprises and managing complex sales cycles.

Benefits:

• Medical, dental, vision
• tax-advantaged health care accounts
• financial and income protection benefits
• paid time off (PTO) and wellness time off.

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