Client Success Account Executive – Clinical
Job Description:
- Serve as primary point of contact throughout implementation and beyond, cultivating relationships with key clinical and executive stakeholders while designing strategic engagement frameworks.
- Develop repeatable success processes, contribute to product roadmap via voice of the customer, and scale team capabilities as the business grows.
- Utilize clinical and operational data to drive decision-making, demonstrate value, reduce time to treatment, and improve patient outcomes across your client portfolio.
- Lead cross-functional teams to drive platform adoption among nursing and physician users, building narratives around clinical value that unlock natural expansion into new modules.
Requirements:
- 5+ years experience in Client Success, Account Management, or Consulting managing high-priority customers with proven track record of driving renewals and expansion.
- Clinical background as a nurse, therapist, or advanced practitioner with ability to communicate value of clinical decision tools in driving outcomes.
- Executive presence with ability to lead and influence executive and frontline teams across varying backgrounds.
- Results-oriented approach with a track record of exceeding expectations and continuous improvement mindset.
- 3+ years proven ability to drive measurable value and unlock expansion opportunities with health system clients.
- Experience working with health system executives and utilizing tech platforms to drive clinical and operational value.
- Demonstrated problem-solving through clinical research or improvement projects.
- Ability to understand, interpret, and communicate clinical research findings to diverse audiences.
Benefits:
- Bayesian Health provides equal employment opportunities to all employees and applicants for employment.
- Prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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