[Hiring] Manager, Claims Procurement & Vendor Management @Compre Group
Role Description Manager, Claims Procurement & Vendor Management US (Remote - East Coast preferred) / London (Hybrid) / EU (Remote) UK/EU - Permanent / US - Full-Time This is a high-impact role responsible for leading the strategy, sourcing, governance, and performance management of third-party vendors supporting global claims operations. You will oversee TPAs, legal panels and external service providers, ensuring delivery is aligned to our Claims Operating Model, cost objectives, and quality standards. Working closely with Claims, Legal, Compliance, Finance and Strategy, you will play a key role in optimising vendor performance, managing spend and supporting integration activity across acquired portfolios.
Key Responsibilities
- Own the end-to-end vendor ecosystem across Claims, including TPAs, legal panels, and external service providers
- Lead vendor strategy, sourcing (RFPs), and selection aligned to the Claims operating model
- Drive vendor performance through KPIs, SLAs, and structured governance frameworks
- Manage commercial relationships, including contract negotiation, cost control, and spend optimisation
- Oversee legal panel and TPA performance, ensuring quality, compliance, and efficiency
- Partner cross-functionally with Claims, Legal, Compliance, Finance and Strategy
- Support M&A activity, including vendor due diligence and integration
Qualifications
- Strong experience in vendor management, procurement or claims operations within insurance
- Deep understanding of TPA models, legal panels and outsourced claims delivery
- Commercially driven with proven negotiation and contract management capability
- Data-driven, with the ability to use KPIs and insights to improve performance
- Strong stakeholder management and influencing skills
- Ability to operate both strategically and hands-on in a lean environment
Benefits
- Fulfil your potential in a collaborative environment with some of the best talent in the industry
- Flex First: Empowering employees to thrive in any location
- Competitive salary and bonus eligible
- Medical, EAP, dental, & vision insurance for individuals and families
- 401k with Company Match
- Company Off-Site Meetings
- Remote Worker Expenses
- Health and Wellbeing Programs
- Employee Referral Program
- Advancing your professional development through ongoing learning opportunities
- Generous vacation and holiday schedule STD & LTD coverage
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