LMS Analyst
The Sr LMS Analyst works in partnership with the Learning & Development team to implement, support and maintain our client's learning management system (LMS). These solutions help to enable learning and career development for all our Team Members around the world.
- *In this role, you will:
- Build and maintain learning objects in the LMS such as online courses, instructor-led classes, and programs.
- Provide reporting and insights on registration and learning data to gain visibility into learning registrations/completions and the Team Members who participate in that learning.
- Serve as a point of escalation to resolve technical issues in the LMS and ensure all cases are closed in a timely manner.
- Develop training documentation for users and administrators on use of the LMS.
- *What are we looking for?
- Two years of experience working with the Cornerstone Saba learning management system
- Two years or more of experience with content authoring tools including Articulate Storyline, Articulate Rise and Adobe Captivate and publishing content to SCORM/AICC/xAPI using those tools
- Two years of experience with importing information into a learning management system using mass upload tools, such as the Rapid Data Import tool in Cornerstone Saba
- *It would be nice to have:**
• Bachelor’s Degree or Above
- Five years or more of experience working with the Cornerstone Saba learning management system
- Five years or more of experience with content authoring tools including Articulate Storyline, Articulate Rise and Adobe Captivate and publishing content to SCORM/AICC/xAPI using those tools
- Use of tools such as ServiceNow to resolve support requests and incidents
- Prior experience with integrations with virtual classroom products like WebEx and Microsoft Teams
- Experience with building reports and dashboards
- Understanding of integrations with external systems, especially Human Capital Management systems including Oracle HCM.
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