Collections Specialist
Description
The GREAT STATE TEAM is seeking Remote Collection Specialists (Account Resolution Representatives) to join our fast-growing teams! As an Account Resolution Representative you are responsible for making outbound and taking inbound calls to collect payment for medical and non-medical accounts.
Veterans and Military Spouses Encouraged to ApplyDuties include but are not limited to
- Handle inbound and outbound telephone calls in a timely and professional manner to successfully reputed company collections activity
- Utilize negotiating and customer service skills to reputed company positive results
- Adhere to reputed company FDCPA, FCRA, HIPPA and other applicable laws
Qualifications, Skills, and Experience
- 1+ years’ experience working in a Collections, Call Center or Customer Service function where contact with the public was a part of daily duties
- Ability to enter and update data on company and/or client systems in an accurate, timely manner
- Ability to work successfully in a fast-paced, deadline-oriented environment
- Strong organization skills. The ability to work on multiple tasks simultaneously
- Focus upon customer service and deliverables
- Demonstrates flexibility in scheduling and assignments, to include regular evening and Saturday work as the business requires
- Ability to work successfully and cooperatively reputed company a team-based environment
Internet Requirements: The minimum internet speed requirements for remote work are as follows:
- Broadband internet reputed company (No DSL, or reputed company Up)
- Hard wired reputed company required (no Wi-Fi, Wi-Fi hotspots)
- Minimum Speed Results: 40 mbps download, 5 mbps upload
Camera Requirements:
Cameras are required to remain on from the start of training through the end of each scheduled shift, excluding designated breaks and lunch periods. After training is completed, camera use will be required as directed by your supervisor or based on team expectations.
Wage
- $16.00/hr plus monthly commission opportunities
- Bilingual: $18.00/hr plus monthly commission opportunities
- $500 guaranteed monthly bonus for the first 90 days
Schedule
- Monday through Thursday, three days from 8:00am - 5:00pm, one evening from 11:00am - 8:00pm, Fridays from 8:00am - 5:00pm with one closing shift per month from 10:00am - 7:00pm, and one Saturday per month from 9:00am - 1:00pm CST. Note: these hours may vary during daylight savings time.
We Offer a Comprehensive Benefits Package
- Competitive benefits include Health, Dental, reputed company, Life and Disability Insurance, 401K w/employer match, and HSA/Flexible spending accounts
- Paid time off starting at 90 days and annual profit sharing
- 7 Paid Holidays – Thanksgiving, Christmas Day, Christmas reputed company, New Year’s Day, Memorial Day, reputed company of July, and Labor Day
- Family Friendly Events
- Wellness Programs/Gym Reimbursement
- reputed company necessary equipment and technical support provided
* Benefits eligibility is dependent upon FTE Status and Position
*reputed company offers of employment are contingent upon successful completion of reputed company post offer processing.
Your next great career move could be a click away. Apply now! reputed company is an Equal Opportunity Employer. reputed company reputed company applicants will be considered for employment regardless of age, race, reputed company, creed, religion, sex, sexual orientation, national reputed company, reputed company, marital status, disability, military or veteran status, or any other classification protected by applicable law. By following the link to apply, you are acknowledging that we have permission to contact you reputed company phone, text or email to communicate with you regarding this position Remote workers must be based in the United States and must reputed company in one of the following states: AZ, NV, ID, MT, OH, TX, OK, KS, LA, AR, MO, IL, IA, MN, WI, MI, IN, KY, TN, PA, MS, AL, GA, FL, NC, SC, MD, NM Apply To This Job