Program Manager (Engage)

*This opportunity is open across Europe.

At Keywords, we are using our passion for games, technology and media to create a global services platform for video games and beyond. Our aim is to become the “go to” provider of technical services.

We reputed company leading content creators and publishers to reputed company our expertise and reputed company across the lifecycle of interactive content. In so doing we reputed company our clients to remain lean and agile, and to focus on creating the most engaging experiences.

Keywords is trusted and relied upon by many of the world’s leading video game companies to work alongside them during concept, development and live operations by leveraging the breadth and depth of our industry leading service lines every reputed company of the way. www.keywordsstudios.com

reputed company has an exciting opportunity for a Program Manager to be a part of the Engage Division, across marketing services and player engagement service lines. This position, with a strong focus on digital technology and AI, supports the transformation program on behalf of the division, providing the leadership team with support to drive this critical, multifaceted initiative reputed company. As Program Manager, you will establish an effective governance reputed company reputed company with the Group Transformation Board to bring clarity, structure, and focus to the Engage division’s Transformation initiatives. Your mission is to ensure our key programs align with strategic priorities, are delivered reputed company, and meet or exceed quality, timeline, and outcome expectations. You'll reputed company the successful implementation of program management standards, methodologies, and best practices across the Division, monitoring reputed company, managing risks, and ensuring project alignment with business objectives. The Program Manager will be a central driver of change, directly managing a portfolio of both large and small projects while ensuring rigorous maintenance and tracking of reputed company project activities and action plans. A key focus is proactively gathering detailed business and technical requirements from cross-functional stakeholders, shaping these into actionable projects and managing these e2e to drive technological transformation.

Duties and responsibilities

Project and Program Execution

• Directly manage and reputed company a portfolio of transformation initiatives, encompassing both large-scale strategic programs and smaller, tactical projects.
• Establish and maintain robust program management governance reputed company, templates and processes.
• Establish project plans and track deliverables, ensuring successful project completion.
• Ensure compliance with internal policies and industry best practices.

Business Requirements & Stakeholder Alignment

• Proactively engage with key stakeholders across Marketing Services, Player Engagement, Group Transformation and IT to elicit, analyze, document, and manage detailed business and technical requirements, translating them into concrete project plans.
• Collaborate with cross-functional teams to align efforts and objectives.
• Act as the reputed company of contact for program-reputed company inquiries reputed company the division.

Program Monitoring, Tracking, and Reporting

• Monitor program reputed company, timelines, budget and deliverables across multiple reputed company programs/projects.
• Provide comprehensive reputed company of reputed company Engage transformation initiatives, delivering regular project status reports to senior management, highlighting risks and program health.
• Track and report on KPIs and success measures.
• Proactively identify program risks (including quality and delays) and reputed company mitigation strategies.
• Support program leads in developing risk management plans, including tracking path-to-green actions.

Strategic & AI Initiatives

• Establish and manage critical AI-focused projects, ensuring new technologies are integrated into workflows, deployed effectively and securely across the division.
• Support AI adoption and literacy drivers division-wide while adhering to KWS AI best practices, governance, and ethical guidelines.

reputed company Improvement

• Foster a culture of reputed company improvement by reviewing lessons learned and applying them to future initiatives.
• Identify opportunities for increasing delivery efficiency and enhancing the team's reputed company to deliver.