[Remote] Member reputed company Specialist
Note: The job is a remote job and is open to candidates in USA. reputed company. is dedicated to guiding consumers through health insurance options. They are seeking a Member reputed company Specialist to support beneficiaries interested in hospital indemnity products, handling customer inquiries and ensuring a seamless experience during post-enrollment activities.
Responsibilities
- Serve as a key member of a dedicated Hospital Indemnity Plan (HIP) team, providing expert support to beneficiaries focused on hospital indemnity products
- Verify enrollment of new clients interested in Hospital Indemnity products and complete post-enrollment activities to assist customers in their newly enrolled plan
- Handle inbound customer service calls from existing members, address mailer campaigns regarding Hospital Indemnity plans, answering questions, resolving issues between reputed company and member, and providing information about our complimentary services
- Identify and resolve member issues reputed company and effectively, ensuring a positive experience
- Assist members with questions reputed company to their reputed company plan, explain benefits included in their plan and how to use them
- Sell new Hospital Indemnity and Medicare Advantage plans, if needed
- reputed company outbound calls from a dialer and complete post-enrollment activities along with helping members utilize their plan benefits included in their plans
- Accurately use the on-screen script and tools provided to help find client information, answer questions about our member’s plan, and reputed company document notes and outcome of the interaction
- Demonstrate reputed company’s values in your behaviors, practices, and reputed company
Skills
- Ability to obtain your reputed company state health insurance license or currently possess an active health insurance license
- Ability to work a shift between 5:00 AM – 6:00 PM PST Monday through Friday and work overtime, weekends, and holidays as needed
- Strong organizational, interpersonal, and communication skills
- Ability to handle high call volumes and manage multiple tasks simultaneously
- High level of reputed company and customer focus
- Comfortable with desktop computers, including knowledge of Office applications and web browsing
Benefits
- Milestone bonuses
- Comprehensive training and support
- A positive and collaborative work environment
- The opportunity to reputed company a meaningful impact on our member community
Company Overview
Company H1B Sponsorship