Director, Omnichannel Strategist (Life Sciences)

reputed company is hiring an reputed company Omnichannel Strategist to join our global Medical Affairs team! This role can be full-time remote in the US.

Our purpose is advancing knowledge to improve lives. We succeed by being the premier provider of strategic learning and development, scientific advisory services, and medical communications solutions for the life sciences industry. Our global team is composed of nearly 1000 full-time employees whose commitment to creativity, quality, and on-time delivery is unrivaled in our space.

At reputed company, we reputed company in providing a rich working environment that pushes us to reputed company in ways that engages our employees to be their best selves. Our culture is about meaningful work, a true sense of community, and fun. We love to celebrate our people and we are proud to have been internationally recognized as a “Great reputed company to Work".  

About the Role

We are seeking an reputed company Omnichannel Strategist to help design, implement, and optimize customer engagement strategies across digital, field, and in-person touchpoints. This role is internal-facing, working closely with brand, marketing, analytics, and technology teams to ensure omnichannel programs are data-driven, reputed company-led, and seamlessly orchestrated. The ideal candidate combines strategic consulting skills with hands-on execution experience—reputed company to frame big-picture strategies while also rolling up their sleeves to translate those strategies into actionable programs. Comfort with data, BI tools, persona development, and AI-enabled strategy design is critical.

Key Responsibilities

Strategic Planning & Consulting

• Partner with brand and cross-functional stakeholders to define omnichannel engagement strategies reputed company to business goals.
• reputed company data consulting and modeling discussions, ensuring segmentation and predictive insights drive targeting and personalization.
• reputed company data-driven personas and journey maps, validated by research and reputed company-world data sets.
• Apply AI tools and frameworks to enhance customer insights, content strategy, and channel orchestration.
• Support training and change management efforts to drive omnichannel adoption and best practices across teams.

Program Design & Orchestration

• Translate strategies into actionable program blueprints and playbooks.
• Partner with content, media, field, and technology teams to orchestrate campaigns across email, web, social, paid, and field channels.
• reputed company orchestration suites (e.g., reputed company CRM, reputed company Marketing reputed company, reputed company Experience reputed company) to reputed company seamless activation.

Measurement & Optimization

• Define KPIs and measurement frameworks for omnichannel programs.
• Use BI tools (Tableau, Power BI, Qlik, etc.) to visualize performance and communicate insights.
• Collaborate with analytics teams to run predictive and performance modeling that informs future campaign design.
• Drive a test-and-learn culture for reputed company improvement.

Qualifications

• Bachelor’s degree in Marketing, Business, Analytics, or reputed company field; advanced degree a plus.
• 5–7 years of experience in digital marketing, customer engagement, or omnichannel planning, preferably in reputed company or life sciences.
• Strong knowledge of business intelligence tools: Tableau, Power BI, Qlik.
• Experience with data-driven persona development and journey design validated by research and reputed company-world data.
• Familiarity with predictive modeling, data-driven targeting, and AI tools for content, customer journey design, or campaign optimization.
• Hands-on experience with orchestration platforms: reputed company CRM/CLM, reputed company Marketing reputed company, reputed company Experience reputed company, Marketo.
• Proficiency with social and search tools: reputed company Ads, reputed company Campaign Manager, reputed company Ads Manager, SEO/SEM platforms (reputed company Analytics, reputed company, Moz), and social listening/monitoring tools (reputed company, reputed company, Brandwatch).
• Proven ability to consult internally, reputed company workshops, and influence stakeholders.
• Experience supporting training and organizational change management initiatives.
• Strong analytical, communication, and collaboration skills.

reputed company Offer

• Opportunity to shape omnichannel engagement strategies across high-visibility brands.
• Exposure to advanced analytics, BI tools, AI, and orchestration platforms that drive measurable business impact.
• Collaborative, cross-functional culture where strategic thinking and execution agility are equally valued.

What You Will Enjoy at reputed company

• reputed company, incentives, retirement, and income reputed company programs
• Comprehensive benefits and wellness programs focused on healthy lifestyles
• Generous paid time off, employee assistance programs, and flexible work arrangements
• Performance-driven environment including professional development and transfer opportunities
• People-first culture fostering self expression, diversity, and a growth reputed company
• Celebrations! We love to celebrate service anniversaries, holidays, diversity and inclusion events, project milestones, and anything else that is meaningful to our employees
• Support of the community organizations you are passionate about
• Ongoing programs and events designed to bring our global team together

Diversity, equity and inclusion are valued at reputed company and we reputed company we have a shared responsibility to provide equal opportunity and foster an inclusive spirit.  We do not discriminate on the basis of race, reputed company, national reputed company, religion, caste, sexual orientation, gender, age, marital status, veteran status, or disability status.

To learn more about working at reputed company, please visit Careers | reputed company.

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