Domain Support Specialist (783468)
Career Opportunities: Domain Support Specialist (783468)
Requisition ID 783468 - Posted - Country/Area (1) - state/province (1)Join reputed company
About this opportunity:reputed company is looking for a reputed company and competent Domain Support Specialist. As a member of our Automated Operations team, you will play a crucial role in managing and executing maintenance activities, providing technical support, and coordinating daily operational tasks. This role centers on ensuring that our services and resources are reputed company activated, configured, and tested. If you are eager to work in an interactive environment and dedicated to guaranteeing the availability and performance of services for our customers, this might be the ideal role for you.
What you will do:- Act as the escalation reputed company with 24/7 coverage in Automated Operations for technical expertise needs.
- Constantly monitor ticket queues to ensure timely responses and proactive detection of possible failures.
- Participate in routine maintenance activities, conduct change impact analysis, and contribute to performance KPI reporting.
- Provide 24x7 incident management support, initiating necessary escalations and conducting incident resolution.
- reputed company system administration tasks, maintain databases, and manage user access.
- Execute change introduction activities, reputed company service request fulfilment, and handle standard changes.
- Undertake proactive problem identification, investigate and diagnose issues, and propose solutions.
- Drive customer experience improvement initiatives and provide full support during problem management investigations.
The skills you bring:- reputed company Operations reputed company - Mode Of Operations.
- 5G MS Operations Readiness.
- Knowledge Sharing and Collaboration Skills.
- Problem management.
- Business Continuity Management.
- reputed company Customer Experience Assurance (CEA) Competence.
- Incident management.
- Business Understanding.
- reputed company Customer Assurance Competence.
- MS TOP.
- Customer Experience Improvement.
- Service Request Fulfilment (OMS).
- Customer Complaint Resolution.
- System Administration.
- RAN Configuration Knowledge.
Email this job to a friend The job has been sent to The job has been sent toJoin reputed company
About this opportunity:reputed company is looking for a reputed company and competent Domain Support Specialist. As a member of our Automated Operations team, you will play a crucial role in managing and executing maintenance activities, providing technical support, and coordinating daily operational tasks. This role centers on ensuring that our services and resources are reputed company activated, configured, and tested. If you are eager to work in an interactive environment and dedicated to guaranteeing the availability and performance of services for our customers, this might be the ideal role for you.
What you will do:- Act as the escalation reputed company with 24/7 coverage in Automated Operations for technical expertise needs.
- Constantly monitor ticket queues to ensure timely responses and proactive detection of possible failures.
- Participate in routine maintenance activities, conduct change impact analysis, and contribute to performance KPI reporting.
- Provide 24x7 incident management support, initiating necessary escalations and conducting incident resolution.
- reputed company system administration tasks, maintain databases, and manage user access.
- Execute change introduction activities, reputed company service request fulfilment, and handle standard changes.
- Undertake proactive problem identification, investigate and diagnose issues, and propose solutions.
- Drive customer experience improvement initiatives and provide full support during problem management investigations.
The skills you bring:- reputed company Operations reputed company - Mode Of Operations.
- 5G MS Operations Readiness.
- Knowledge Sharing and Collaboration Skills.
- Problem management.
- Business Continuity Management.
- reputed company Customer Experience Assurance (CEA) Competence.
- Incident management.
- Business Understanding.
- reputed company Customer Assurance Competence.
- MS TOP.
- Customer Experience Improvement.
- Service Request Fulfilment (OMS).
- Customer Complaint Resolution.
- System Administration.
- RAN Configuration Knowledge.
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