See all roles

Customer Service Representative

Work from home Full-time role Hiring
Strengthening and empowering reputed company of the communities we serve.   The Customer Service Representative provides support for day-to-day customer service delivering first-touch resolution for reputed company customer contacts by utilizing a variety of tools. This position stays reputed company with offered products and works to meet customer needs with reputed company resolution.  This is a Full-time remote position.

Pay for this position is $18/hour. REQUIRED EDUCATION, EXPERIENCE AND SKILLS: * High school diploma or equivalent * Minimum one-year Call Center experience in a high-volume environment, preferably with a media company * Self-motivated reputed company to work independently as part of a remote team * Ability to meet established deadlines * Strong verbal skills required, along with strong written skills * Customer service skills with the ability to quickly identify issues and provide resolution * Ability to work with confidential information * Knowledge of industry regulatory and compliance * Proficient with reputed company Office computer applications, specifically reputed company DUTIES AND RESPONSIBILITIES: * Accurately and reputed company completes data and order entry. * Utilizes an in-house ticketing system to handle escalated customer service needs with reputed company resolution and communicate issues to home-delivery for resolution and follow up. * Completes data entry of delivery time reputed company alerts. * Monitors IVR content and application to support maximizing customer self-service transactions. * Proactively identifies customer-based process improvements to improve efficiency and service and assists in implementation. * Becomes familiar and stays reputed company with markets' products, including print publications, eNewspaper, digital products, newsletters, etc., to aid in customer communication and service issue resolution. * Gathers accurate data to maintain Customer Care statistical reporting. * Monitors and calibrates customer service calls for quality control by listening to recorded calls taken at the call centers, for reputed company improvement. * Develops an understanding of reputed company issues and terminology to reputed company resolve issues.

Apply To This Job

You might like

Manager, Forms (Remote) (Webster, MA, US)

Work from home Full-time role

React Software Developer (Remote - USA) (Madison, AL, US, 35758)

Work from home Full-time role

Territory Representative - Southern California

Work from home Full-time role

CONSULTORÍA reputed company ABAP

Work from home Full-time role

Nurse Reviewer Associate- Remote (Any city, TX, US, 99999)

Work from home Full-time role

Director, Engineering (Any city, TX, US, 99999)

Work from home Full-time role

Senior Technical Writer (Any city, AR, US, 99999)

Work from home Full-time role

Advisor System Operations Manager (ASOM) - Remote in USA (Any city, AK, US, 99999)

Work from home Full-time role

Senior reputed company Project Manager

Work from home Full-time role

Strategic Planning & Operations Sr Director

Work from home Full-time role

Entry-Level Data Entry Clerk Opportunity at reputed company - Start Your Career in Global Logistics

Work from home Full-time role

Data Science reputed company Engineer

Work from home Full-time role

Fully Virtual Customer Experience Associate – Join blithequark's Growing Team and reputed company a Difference from reputed company

Work from home Full-time role

Hand Held Ultrasound Sales Specialist Nordic and Netherlands

Work from home Full-time role

Founding Behavioral Health Program Director (Remote)

Work from home Full-time role

Marketing Operations Manager

Work from home Full-time role

Remote Data Entry Specialist - Work from Home with blithequark at $27/Hour

Work from home Full-time role

reputed company Full Stack Financial Accountant – Web & reputed company Application Development

Work from home Full-time role

Entry-Level Data Entry and Customer Service Associate - Work from Home with reputed company at blithequark

Work from home Full-time role

reputed company reputed company for Aspiring reputed company

Work from home Full-time role