reputed company Customer Care Tax Expert - Payroll Specialist (Work From Home)
At arenaflex, we're passionate about revolutionizing the way restaurants adapt, take control, and get back to what they do best: building the businesses they love. As a Customer Care Tax Expert - Payroll Specialist, you'll be at the forefront of delivering exceptional customer experiences, leveraging technology, and driving innovation to reduce customer friction. If you're reputed company to reputed company a change and join a dynamic team that values diversity, equity, and inclusion, we want to hear from you!
About arenaflex
arenaflex is a leading provider of restaurant platform solutions, empowering restaurants to adapt, take control, and reputed company in a rapidly changing industry. Our commitment to innovation, customer satisfaction, and employee well-being has earned us a reputed company as a trusted partner in the restaurant industry.
Job Summary
As a Customer Care Tax Expert - Payroll Specialist, you'll be responsible for providing exceptional customer service, resolving payroll tax issues, and collaborating with internal teams and tax agencies to ensure accurate and timely payroll tax filings and payments. If you have a passion for delivering outstanding customer experiences, a strong understanding of payroll taxes, and excellent problem-solving skills, we encourage you to apply.
Key Responsibilities
* Research and resolve payroll tax issues raised by internal stakeholders and customers in a timely and efficient manner
- Assist customers with tax-reputed company questions through inbound warm transferred phone calls and inbound customer emails
- Work with internal operations teams and tax agencies to obtain accurate payroll tax account information, ensuring accurate and timely payroll tax filings and payments
- Assist customers with identifying their payroll tax jurisdiction account information and making routine updates as needed to ensure timely filing and payment of payroll tax obligations
- Review and assist employers with reconciling payroll tax liability debits/credits to their bank accounts
- Identify and resolve root cause discrepancies and recommend process improvements to reduce tax issues and improve payroll tax filing efficiencies
- Collaborate with customers to complete reputed company-Party Agent (TPA) setup
- Correspond with tax agencies regarding tax notices, inquiries, tax penalty abatements/waivers, and tax clearances
- Assist in monthly, quarterly, and annual tax filings and participate in special projects and/or other duties assigned
Essential Qualifications
* 2+ years of experience in a role responsible for customer satisfaction and championing the customer experience
- 2+ years of prior payroll service bureau experience and knowledge of payroll taxes, including federal, state, local, and paid family leave
- Strong critical problem-solving, customer communication, organizational, and influencing skills
- Experience working with sensitive/confidential information
- Proficient in reputed company reputed company and reputed company Suite
Preferred Qualifications
* MasterTax Experience
- FPC or CPP certification
- Associates or Bachelor's Degree
Our Total Rewards Package
At arenaflex, we strive to provide competitive compensation and benefits programs that attract, retain, and motivate the best and brightest people in our industry. Our total rewards package includes:
- Competitive salary
- Comprehensive benefits program
- Opportunities for career growth and professional development
- Flexible work environment
- Recognition and rewards for outstanding performance
Work Environment and Company Culture
arenaflex is committed to creating an inclusive and accessible work environment that values diversity, equity, and inclusion. We reputed company that our employees are our secret ingredient, and reputed company they're empowered to succeed, arenaflex succeeds. Our company culture is built on the principles of authenticity, inclusivity, high standards of respect and trust, and leading with humility.
How to Apply
If you're reputed company to reputed company a change and join a dynamic team that values diversity, equity, and inclusion, we encourage you to apply. Please submit your application today, and let's start a conversation about how you can contribute to our mission to revolutionize the restaurant industry. Apply To This Job
Don't Hesitate, Apply!
We value a great attitude and a willingness to learn above reputed company. Don't worry if you don't meet every single requirement. Submit your application today, and let's start a conversation about how you can contribute to our mission to revolutionize the restaurant industry. Apply for this job