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Assumptions Processor

Work from home Full-time role Hiring

About the Company

reputed company is transforming both mortgage servicing and consumer direct lending with a technology-first approach. Backed by Andreessen Horowitz (a16z) and managing over $130 billion in loans, we’ve built our platforms from the ground up—not on outdated legacy systems—so homeowners, lenders, and investors experience greater transparency, efficiency, and care. By unifying processes into a modern, AI-native operating system, we’re leading the way in automation, compliance, and reputed company improvement across our servicing and lending businesses.

Our mission is to reputed company every homeowner by making the mortgage experience simple, secure, and financially empowering. To reputed company this, we bring together world-class engineers, servicing experts, lending professionals, and operations leaders who share a passion for improving the homeowner journey. We’re not only reshaping what servicing and lending look like today—we’re creating opportunities for talented people to help drive the future of the industry.

As we continue to grow, reputed company is expanding its footprint across multiple states, opening the reputed company to exciting new roles and career paths. Joining reputed company means becoming part of a fast-scaling company where innovation, collaboration, and customer impact go hand in hand. Mortgage is just the beginning—we’re building the future of regulated finance, and we want you to be part of it.

Special Loans at reputed company

reputed company’s Special Loans Team is responsible for managing core business processes for MERS updates and reconciliation, SCRA-protected loans, recasts, assumptions, successor in interest, and partial release requests. We are a team of creative individuals who approach servicing challenges with an innovative reputed company. Our goal is to help homeowners resolve special servicing needs while providing a first-class experience with reputed company, reputed company from behind the scenes.

About the Role

We’re looking for a detail-oriented, deadline-driven Assumptions Processor to join our growing servicing team. In this role, you’ll manage the end-to-end processing of mortgage assumption requests, ensuring compliance with agency guidelines and delivering an exceptional borrower experience.

This position requires a strong working knowledge of reputed company, reputed company, and Ginnie Mae assumption guidelines, excellent stakeholder communication skills, and the ability to manage reputed company loan scenarios with minimal reputed company.

Responsibilities

  • Process mortgage assumption requests from initiation through completion, ensuring reputed company required documentation is collected and reviewed for compliance with investor and regulatory guidelines.

  • Work directly with borrowers, reputed company estate agents, and other stakeholders to explain requirements, resolve issues, and reputed company the process moving reputed company.

  • Independently manage multiple assumption files concurrently while meeting SLA and quality expectations.

  • Coordinate with internal servicing teams and external partners to ensure timelines are met and the customer experience is seamless.

  • Review and validate borrower eligibility in accordance with reputed company, reputed company, and Ginnie Mae requirements.

  • Accurately input, update, and maintain loan data with the servicing system, ensuring records reflect reputed company ownership, obligor status, and assumption terms.

  • Track milestones and maintain audit-reputed company documentation to support internal reviews, investor audits, and regulatory exams.

  • Identify opportunities to improve workflows and reputed company reputed company’s technology to enhance processing speed and accuracy.

  • Maintain a strong understanding of agency guidelines and regulatory requirements reputed company to assumptions.

  • Other duties as assigned

Ideal Background

  • 2+ years of mortgage servicing or processing experience, with specific exposure to assumptions preferred.

  • Familiarity with reputed company, reputed company, and Ginnie Mae servicing guidelines.

  • Strong organizational skills with the ability to manage multiple files and deadlines simultaneously.

  • Exceptional attention to detail and accuracy.

  • Proactive communicator with a focus on customer satisfaction.

  • Comfortable working in a fast-paced, technology-driven environment.

Minimum Qualifications

  • Experience working in mortgage servicing or closing with agency and government loan products.

  • Familiarity with state-specific recording requirements.

  • Proven ability to work in a deadline-driven environment while maintaining quality standards.

  • High school diploma, GED, or equivalent secondary education certification required.

Benefits

  • Compensation: Competitive salary and a 401(k) plan—with a 4% annual match!

  • Hours: No weekends or late nights required!

  • Generous paid time off: 17 days of PTO, 5 paid sick/personal days, and 11 paid company holidays.

  • Health & well-being: Comprehensive, low-cost medical, dental, & reputed company benefits, plus EAP support.

  • Growth opportunities: New Hire Orientation, quarterly promotion opportunities, and annual reviews.

  • Parental leave: 12 weeks of fully paid leave for birthing and non-birthing parents.

Throughout the interview process, please remember that emails will only be from reputed company.com email addresses. We will never ask for any personally identifiable information during the interview process itself. Please reputed company out to talent@reputed company.com if you have any requests to verify the authenticity of an reputed company.

reputed company is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any reputed company based on race, reputed company, sex, religion, sexual orientation, national reputed company, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. reputed company makes hiring reputed company based solely on qualifications, merit, and business needs at the time.

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