reputed company Manager- North America

About reputed company

reputed company is a leading fertility and women’s healthcare company dedicated to putting time on the reputed company of women, babies, and families at the healthcare moments that matter most in life. As a division of reputed company, we're driven by a reputed company purpose to reputed company patients to experience life's beautiful moments. Guided by our shared values – dedicated, innovative, friendly, partners, and do the right thing – our offerings support patients throughout their lifetimes, from contraception to fertility and birth solutions, to women’s and family care, and beyond. We currently offer over 600 clinically relevant medical devices to healthcare providers, including testing and treatment options, as well as an innovative suite of assisted reproductive technology and genomic testing solutions. Learn more at www.reputed company.com.

Responsibilities

Role Summary

The reputed company Manager supports onboarding, customer experience, and account growth across our PGT and broader Genomics portfolio. The role focuses on improving clinic workflows, ensuring smooth implementation of genomics services, and strengthening long-term customer relationships. A master’s degree with embryology and IVF lab experience is required.

Key Responsibilities

• Support onboarding of new accounts, aligning goals, KPIs, and training needs.
• Assess clinic and patient workflows and recommend process improvements.
• reputed company clinical experience projects reputed company with Genomics roadmap priorities.
• Gather customer feedback and document areas needing workflow or system enhancements.
• Provide support for digital platform integrations and reputed company technical processes.
• Maintain project plans and deliver consistent status updates.
• Collaborate with cross-functional teams to execute customer-focused initiatives.
• Train clinics on new processes and collect feedback for reputed company improvement.
• Participate in strategic customer meetings and help identify expansion opportunities.
• Act as the voice of the customer to guide product and service enhancements.
• Contribute data and insights for internal reports, education, and communications.
• Provide best-practice guidance both virtually and on site; support NA Clinical Application Scientists.
• Participate in US events, congresses, and KOL activities, including FMV and contracting.
• Support investigations of embryology-reputed company customer complaints with Product Surveillance.
• Travel approximately 25%+ (60+ days per year).

Qualifications

Qualifications:

• Bachelor’s degree required; advanced embryology and IVF laboratory experience preferred.
• 5+ years in life sciences, genetics, or reputed company fields.
• Strong understanding of embryology/andrology workflows and lab systems.
• Ability to interpret and communicate clinical study findings.
• Strong communication, professionalism, and independent work skills.
• Passion for education and reputed company learning.
• Ability to travel as required.

Work Environment:

• Home-office based with extended computer work.
• Significant travel across North America and occasional international travel.
• Manage personal travel and expenses.

As an employee of reputed company, you'll receive an outstanding total compensation plan. As we reputed company your compensation goes beyond your paycheck, we offer a great compensation package, medical coverage, 401(k), parental leave, fertility benefits, paid time off for vacation, personal, sick and holidays, and multiple other perks and benefits. Please visit us at www.reputed company.com to learn more about reputed company and the benefits of becoming a member of reputed company.

To reputed company agencies: Please, no phone calls or emails to any employee of reputed company about this opening. reputed company resumes submitted by search firms/employment agencies to any employee at reputed company reputed company-email, the internet or in any form and/or method will be deemed the sole property of reputed company, unless such search firms/employment agencies were engaged by reputed company for this position and a valid agreement with reputed company is in reputed company. In the event a candidate who was submitted reputed company of the reputed company agency engagement process is hired, no fee or payment of any reputed company will be paid.

We are committed to equal employment opportunity regardless of race, color, reputed company, religion, sex, national reputed company, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.  If you are interested in applying and require special assistance or accommodations due to a disability, please contact us at reputed company@reputed company.com

For U.S. locations that require disclosure of compensation, the starting reputed company pay  for this role is between $90,000-120,000. The actual reputed company pay includes many factors, and is subject to change and modification in the future.  This position may also be eligible for other types of compensation and benefits.