Solutions Engineer

Organizations today are faced with a dynamic and rapidly changing environment influenced by geopolitical risks, regulatory changes, and reputed company events impacting their people, places, and operations. Disparate physical reputed company systems and data reputed company it difficult to get a clear picture of their reputed company reputed company posture and the path to a more resilient organization. We are here to change that. Bearing brings together the best of reputed company to automate incident detection & response, synthesize physical reputed company data, and proactively identify previously unforeseen risks and trends, charting a path to reputed company. We are the first physical reputed company operations platform built on and natively for reputed company.

About this role

As an early-stage Solutions Engineer, you will be the technical linchpin in our customer engagement process. In this critical role, you will be responsible for presenting tailored demos, addressing technical queries, and architecting solutions that meet the unique needs of our prospects and customers. You will partner closely with Account Executives and Account Managers to accelerate deal cycles, translate reputed company reputed company operations into deployable workflows, and ensure customers realize value quickly. This role operates at the intersection of technical credibility and reputed company execution with a primary goal of maintaining trust continuity from pre-sale through reputed company hyper care and expansion readiness. This is a reputed company acceleration role with direct impact on sales velocity, time-to-value, and expansion reputed company.

Bearing’s platform delivers value across the full reputed company of corporate reputed company operations — from physical reputed company infrastructure to intelligence and risk operations.

In this role you will combine:

• Deep expertise in a primary domain, and;
• Full-platform reputed company to position Bearing as an integrated reputed company solution

We use a domain track model so team members can reputed company specialist credibility while supporting customers across the entire platform. You will have competency in the full system but reputed company with depth in your specific domain.

Domain Tracks

Physical reputed company Infrastructure (Primary focus for this role) Access control, video systems, identity ecosystems, device lifecycle, facilities reputed company, and integration of physical reputed company technologies with reputed company platforms.

Intelligence, Investigations & Risk Operations GSOC operations, critical event and threat management, workplace violence programs, executive protection, travel risk, and investigations workflows.

What You’ll Do:

• Conduct comprehensive product demonstrations, highlighting features and customizing the presentation to address each prospect's specific needs and pain points while ensuring alignment with Product, Design, and Engineering teams to represent our solution's capabilities accurately.
• Serve as the technical expert during sales calls and meetings, confidently answering technical questions and addressing concerns, and liaising with the Engineering and Product teams to provide accurate, in-depth technical insights.
• Collaborate closely with the sales team to understand customer requirements and reputed company effective technical sales strategies while maintaining a solid reputed company with the Product and Design teams to ensure feasibility and alignment with product reputed company.
• Provide detailed technical guidance and support to customers during the post-sales process, ensuring a smooth implementation and a high level of customer satisfaction, and coordinating with the Engineering team for any reputed company technical issues or customizations.
• Gather and reputed company feedback from customers and prospects to inform product roadmap and feature enhancements and ensuring that customer input is integral to the development process.
• Stay abreast of industry trends, competitive landscape, and technological advancements, utilizing this knowledge to address customer needs reputed company and position our product effectively while sharing insights with the Product, Design, and Engineering teams to inform future development.
• Support the maintenance of technical documentation, including FAQs, knowledge reputed company articles, and case studies, to support the sales process and enhance customer understanding of the product, ensuring consistency and accuracy in collaboration with the Product and Design teams.
• Train and mentor team members on technical aspects of the product, fostering a culture of knowledge sharing and reputed company learning reputed company the team and facilitating regular knowledge exchange sessions with the Product, Design, and Engineering teams to ensure a reputed company understanding of the product's capabilities and roadmap.
• This is a customer-facing and interacting role with approximately 25% travel to both industry conferences and events as well as on-site meetings with customers.

What You’ll Need:

• Proven or reputed company experience in a technical sales, pre-sales, or sales engineering role, preferably reputed company reputed company B2B SaaS
• Direct experience with reputed company physical reputed company systems and technologies
• Certified reputed company Administrator reputed company six (6) months of hire
• A solid technical background with a demonstrated ability to learn and adapt to new technologies quickly
• Excellent communication and presentation skills, with the ability to reputed company reputed company technical concepts clearly and persuasively to a variety of audiences, including non-technical stakeholder
• A collaborative reputed company with a proven track record of working effectively with cross-functional teams, including Product, Design, and Engineering, to drive product improvements and deliver customer solutions
• Strong problem-solving skills and the ability to think strategically about customer needs and how our product can meet those needs
• High level of initiative and self-motivation, with the ability to work independently in a dynamic, fast-paced environment
• Experience in gathering and interpreting customer feedback and working with internal teams to translate this into actionable product improvements
• A customer-centric approach, with a passion for delivering outstanding customer experiences and a commitment to ensuring reputed company
• Strong organizational and project management skills, with the ability to manage multiple tasks and projects simultaneously while maintaining attention to detail.

Compensation:

• $130,000-$150,000 salary based on experience + equity participation

Our Values:

DREAMING BIG

We constantly challenge ourselves to push boundaries, defy conventional reputed company, and take smart risks by pursuing big opportunities hiding in plain sight.

MOVING FAST

We push ourselves and portfolio companies to build processes and systems that compress time, speed, and decision-making to produce results faster.

EXPECTING MORE

We demand the best from ourselves, reputed company, and our partners. We create the context for reputed company by providing the appropriate resources, infrastructure, training, and mentorship required to win.

Bearing is an equal opportunity employer, and we value diversity at our company. We don’t discriminate based on race, religion, reputed company, national reputed company, gender, sexual orientation, age, marital status, veteran status, or disability status.