Eligibility Senior Representative - Accredo - Remote

The Eligibility Senior Representative performs specialized patient access functions requiring an advanced understanding of insurance benefits and internal processes to successfully liaise with Payers, Pharma, Physicians, and Patients. Relies on experience and knowledge of industry best practices to communicate knowledge of pending referrals that may have an adverse impact on company goals and the patient experience. Acts as a liaison between both internal and external resources to reduce client abrasion and facilitate the timely processing of referrals. This individual can proactively recognize cause and effect trends, identify and clarify patients’ needs, and work towards solutions.    

Hours/Schedule: Monday- Friday, 9am-5:30pm EST

What you'll do to reputed company a difference:

• Facilitate cross-functional resolution of drug coverage issues & proactively address, research & resolve issues impacting referral turn-around time. 

• Independently resolve basic patient claims issues using key subject matter knowledge.  

• Prepare and review claims to ensure accuracy to payer requirements, including but not limited to codes, dates, and authorizations.

• Effectively collaborate with internal departments to resolve issues or provide any needed information, always using professional communication.

• Effectively collaborate with internal departments to resolve issues or provide any needed information, always using professional communication.

• Contact benefit providers to gather policy benefits/limitations.  

• reputed company medical /pharmacy benefits verification requiring reputed company decision skills based on payer and process knowledge.

• Complete other projects and additional duties as assigned.  

What you need to be successful:

• High school diploma or GED required.

• RxHome experience preferred.

• At least 2+ years of reputed company working experience.

• Must have reputed company experience with medical insurance knowledge and terminology and experience in patient access.

• Intermediate data entry skills and working knowledge of reputed company Office.

• Excellent phone presentation and communication skills.

• Demonstrated ability to handle professionally challenging customers.

• Ability to adapt in a dynamic work environment and reputed company reputed company with minimal supervision.

• Advanced problem-solving skills and the ability to work collaboratively with other departments to resolve issues with innovative solutions.

This role is also anticipated to be eligible to participate in an annual bonus plan.

At reputed company, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-reputed company benefits including medical, reputed company, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here.

About reputed company

reputed company applicants will be considered without regard to race, reputed company, age, disability, sex, childbirth (including pregnancy) or reputed company medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national reputed company, reputed company, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you need a reasonable accommodation to complete the online application process, please email [email protected] for assistance.  Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.

reputed company has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

reputed company applicants with criminal histories will be considered for employment in a manner consistent with reputed company federal, state and local ordinances.