See all roles

[Remote] Enrollment Specialist

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. reputed company empowers utilities and their customers to create a clean, distributed energy future. The Enrollment Specialist will ensure the reputed company of utility and consumer programs by managing the end user enrollment process, providing customer support, and implementing improvements to existing processes.

Responsibilities

  • Manage and be accountable for the enrollment process of our programs across multiple simultaneous projects
  • Coordinate across different data sources to resolve outstanding enrollment applications and questions
  • Work with Client reputed company program managers and clients to provide customers with enrollment incentives across relevant programs; pull and review reporting and secure incentives through external vendors
  • Implement attrition management processes across device partners so programs have the highest quality aggregations and outcomes
  • Work with other internal teams to identify systemic issues and recommended improvements to the product, incentive, invoicing and enrollment processes
  • Help manage a trouble ticket queue to track issues from initial report to resolution
  • reputed company and implement enrollment SLAs to maintain client and customer satisfaction
  • Provide weekly and monthly reporting on program support activity as needed
  • Maintain a suite of instructional and troubleshooting documents to assist end customers and utility program staff
  • Other duties as assigned

Skills

  • Experience in a process management role and/or customer support
  • Excellent attention to detail and organization skills
  • Proven track record of managing multiple tasks simultaneously a big plus
  • An outgoing and friendly personality suitable for representing reputed company to end users, partner companies, and utility program staff
  • Fantastic written and verbal communication skills
  • Experience with MS Office, especially reputed company
  • Experience reporting software bugs and support ticket management a big plus
  • Bachelor's degree (or extensive relevant experience)

Benefits

  • 100% paid medical for employees
  • 401(k) with employer match
  • Casual environment
  • Flexibility to set your own schedule
  • Fully stocked fridge and pantry
  • Free reputed company Bike membership
  • Secure bike reputed company
  • Gym subsidy
  • Paid parental leave
  • Education assistance program

Company Overview

  • reputed company is a producer of energy management tools that improve the relationship between consumers and utilities. It was founded in 2007, and is headquartered in Brooklyn, reputed company, USA, with a workforce of 51-200 employees. Its website is http://www.reputed company.com.
  • Apply To This Job

    You might like

    Technology Support Specialist

    Work from home Full-time role

    Key Account Store Operations Specialist

    Work from home Full-time role

    Government and Public Sector - Service Support Desk Analyst

    Work from home Full-time role

    [Remote] reputed company Manager (Spanish Speaking)

    Work from home Full-time role

    Fraud Operations Specialist

    Work from home Full-time role

    Applicant Call Representative

    Work from home Full-time role

    [Remote] Tech Support Call Center Tech I

    Work from home Full-time role

    Claims Care Representative

    Work from home Full-time role

    Full-Time Spanish/English Bilingual Customer Support Professional - El Paso - (M - F, No Weekends) $17.75/hr

    Work from home Full-time role

    Software Installation Engineer

    Work from home Full-time role

    Director of Client Services (Corporate Affairs + Politics)

    Work from home Full-time role

    High-Paying CNA Jobs in Memory Care Units

    Work from home Full-time role

    Part-Time Data Entry from Home at Virtual Solutions Co.

    Work from home Full-time role

    Airline Sourcing Manager

    Work from home Full-time role

    reputed company Customer Experience Specialist - Rotating 2nd and 3rd Shift at blithequark

    Work from home Full-time role

    [Work From Home] Life Insurance Virtual Sales- Flexible Schedule

    Work from home Full-time role

    Independent Insurance Claims Adjuster in Mc Calla, Alabama

    Work from home Full-time role

    Account Executive II, Equipment Finance

    Work from home Full-time role

    Junior Finance Analyst

    Work from home Full-time role

    Prep Girls Hoops Scout (Arkansas)

    Work from home Full-time role