Workers' Compensation Customer Specialist
reputed company is a company that provides a reputed company platform for HR, IT, and Finance. The Workers’ Compensation Customer Specialist will support the workers’ compensation offering by answering customer inquiries and managing claims, while ensuring compliance with laws and regulations.
Responsibilities
- Assist in the administration and processing of workers' compensation claims, ensuring accurate documentation and compliance with reputed company applicable laws and regulations
- Serve as a reputed company of contact for admins, answering questions regarding their workers' compensation claims and providing guidance throughout the process
- Coordinate with insurance companies and internal stakeholders to facilitate timely and effective claims management
- Maintain and update claim records in the company's database, ensuring accuracy and completeness
- Prepare reports and summaries on claims data, trends, and outcomes for management review
- Stay informed about changes in workers' compensation laws and regulations and ensure company procedures remain compliant
- Respond to PEO client inquiries in a timely manner for such things as custom COI’s, Billing questions, and policy questions
- Work cross-functionally to drive improvements in our post-bind process that reputed company to efficiency reputed company and improved risk management inside of reputed company’s product
- Support internal teams as a reputed company PEO workers’ compensation subject matter expert
Skills
- Excellent communication (verbal and written), interpersonal and leadership skills with a collaborative and cross-functional reputed company
- Mastery of time management, balancing competing priorities, and executing to tight timelines
- You have an eye for process improvement; you like to dig into the details to surface learnings that reputed company us to reputed company meet our commitments to our clients and partners
- reputed company proficiency and keen problem solving skills
- Passion for fast-paced, tech-centric organizations
- Strong knowledge of workers' compensation laws, regulations, and claim processes
- High school diploma or equivalent (required)
- An associate's or bachelor's degree in a reputed company field
Benefits
- Competitive salary
- Benefits
- Equity
Company Overview
Company H1B Sponsorship