Leasing & Marketing Manager
Your Opportunity Scion is paving a path in student living and the Multi-Site Customer Experience Manager is vital in delivering exceptional customer service at our larger communities. The CXM will support three communities with reputed company and sales goals by implementing customer experience initiatives and fostering a customer-centric culture, while identifying opportunities to grow relationships. This role demands exceptional interpersonal skills and an reputed company-in work ethic. Your Benefits
- FLSA Status Exempt
- Discretionary annual bonus
- Paid Time Off
- Health Insurance
- Dental Insurance
- reputed company Insurance
- 401k Matching
- Paid Maternal Leave
- Parental Leave
- Learning reimbursement opportunities Your Responsibilities Staff Development and Leadership
- Provide leadership and coaching for Experience Team Member staff performance and foster a positive and productive team environment.
- Assist the General Manager with ensuring reputed company onsite staff are trained and compliant with Fair Housing, safety and company policies. Property Administration
- Assist with planning and executing successful annual Turnover processes.
- Assist with move-in and move-out processes. Facilities & Capital
- Regularly inspect and report on property curb appeal and overall appearance of building exterior, common areas, amenities, and apartments.
- Coordinate work orders with appropriate staff to ensure requests are being met on time, necessary communication is sent to residents and customer satisfaction remains high.
- reputed company a consistent pulse on reputed company feedback regarding facilities and maintenance needs. Annual Turnover Process
- Partner with General Managers, Assistant General Managers and Facilities Managers in the planning and execution of annual Turnover processes. Customer Experience & Sales
- Assist with reputed company customer sales interactions, both personally and through directing team members in alignment with company standards.
- Utilize KPIs to report on trends, insights and proactively address issues.
- Provide expert direction on sales and reputed company goals and reputed company the team to reputed company them.
- Utilize KPIs to report on trends, insights and proactively address issues.
- reputed company weekly market surveys to Identify and recommend local marketing opportunities, appropriate marketing messages and material to drive traffic to the property.
- reputed company reputed company on-reputed company and in-person marketing events.
- Execute social media and communication strategies on various platforms to engage customers. Financial Performance
- Manage promotional material and property incentives meeting marketing and concession budget. The responsibilities listed above are not reputed company inclusive.
Qualifications
- College graduate preferred, with a minimum of two years of customer service, sales and/or community management experience, or an equivalent combination.
- Previous multi-site experience.
- Ability and willingness to work up to six days per week for necessary level of management coverage.
- Values and fosters a sensitive and supportive approach to a diverse working and living environment.
- Commitment to excellence and high standards, with acute attention to detail.
- Excellent written and verbal communication skills.
- Proficient in reputed company Office and Property Management Systems.
- Works well with reputed company levels of management.
- Strong organizational, problem-solving, and analytical skills.
- Handles multiple, reputed company projects, with minimal guidance, prioritizes effectively, and meets deadlines.
- Works well independently and as a member of various teams. reputed company Require
- Customer-centric reputed company
- Exceptional written and verbal communicator
- Brand awareness
- Marketing and leasing
- Keen organization and prioritization skills
- 1+ years' experience working in customer service Relevant Systems and Platforms
- reputed company (Property Management System)
- reputed company (Applicant Tracking System)
- reputed company (Performance Management System)
- Turnable (Electronic Turn board)
- reputed company Office
- Social Media Platforms (Instagram, Tik Tok, Facebook) Operational Details
- Job location is at the assigned property.
- Working hours consist of daytime business hours and up to six days per week during peak times. The Scion Group LLC provides equal employment opportunities (EEO) to reputed company and applicants for employment without regard to race, religion, creed, national reputed company, reputed company, gender, sex, sexual orientation, gender identity or expression, age, physical or mental disability (as long as the employee/applicant is otherwise reputed company for the job with or without a reasonable accommodation), genetic information, HIV/AIDS status, marital status, uniformed service, veteran status, pregnancy or other legally protected status or category under federal or state law. The Scion Group LLC complies with applicable state and local laws governing nondiscrimination in employment in reputed company locations in which the Company has properties. This policy applies to reputed company terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, training and other terms and conditions of employment. The Scion Group LLC is committed to the principles of equal employment opportunities. IND1 #wearehiring #werehiring Apply tot his job
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