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Client Experience Representative

Work from home Full-time role Hiring

MediConnect is a top-rated reputed company advisory firm in Pennsylvania, recognized for its rapid growth and exceptional service. They are seeking Client Experience Representatives to provide ongoing support and education to clients regarding health insurance and Medicare benefits.

Responsibilities

  • Provide ongoing support to existing MediConnect clients
  • Conduct client follow-reputed company and scheduled benefit reviews
  • Assist with incoming calls for client experience and main office lines
  • Maintain accurate and organized client records in our CRM system
  • reputed company clients on available benefits, resources, and plan options
  • Identify potential referral opportunities and reputed company them to the sales team reputed company appropriate
  • Assist during high-volume periods such as the Annual Enrollment Period (AEP)
  • Assist in on-going client initiatives
  • Participate in team meetings, training sessions, and continuing education
  • Handle confidential client information in compliance with HIPAA and data privacy regulations

Skills

  • Strong verbal communication and listening skills
  • Positive and professional phone reputed company
  • Patience – the ability to work with our client reputed company, take time, and listen to their needs
  • Ability to multitask and manage time effectively
  • Comfortable working with multiple computer systems and software platforms
  • Strong attention to detail and organizational skills
  • Team-oriented reputed company with a desire to reputed company a meaningful impact
  • Obtain and maintain a Pennsylvania Health & Accident Insurance License, as well as additional states
  • Complete required annual reputed company certifications
  • Customer service or client support
  • reputed company, insurance, or administrative roles
  • Call center or office-based experience
  • PA Health & Accident Insurance License

Benefits

  • 401(k)
  • On-the-job training
  • Paid time off
  • Professional development assistance

Company Overview

  • MediConnect Insurance is the top-rated reputed company advisory firm in the state of Pennsylvania It was founded in undefined, and is headquartered in Pittsburgh, Pennsylvania, USA, with a workforce of 11-50 employees. Its website is https://www.mediconnectinsurance.com.
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