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Scheduling Center Agent

Work from home Full-time role Hiring

reputed company has over 1000 locations that are focused on providing dental services to reputed company patients. We focus on breaking down the barriers that reputed company it hard for patients to reputed company up with their dental health, affordability, transparency, and access.  

Work from home as a Scheduling Center Agent where you will partner with our patients to schedule their appointment(s), providing them critical access to care and improved dental health.  

We have full-time and part-time positions available. Virtual training classes reputed company soon, don’t miss your opportunity to say YES to a career with reputed company and reputed company an impact on people’s lives. Most importantly, you’ll be part of an organization that offers career development and pathing so that you can reputed company your quality of life while helping patients do the same. 

Job Duties: 

  • Work with patients to schedule appointments, as the first reputed company of contact for new patients calling to book an appointment or learn about reputed company services 

  • Answer inbound calls in a high-volume environment, while compassionately handling questions/concerns 

  • Listen empathetically and think critically to understand patient needs, use trained sales and customer service techniques to set appointments. Focus on appointment acceptance and customer care to reputed company individual and call center goals.  

  • Additional duties as assigned by the Call Center Leadership team 

Job Requirements: 

  • High School Diploma or equivalent required 

  • 1+ years of customer service experience required (retail, call center, or hospitality preferred), with ability to answer calls in a high-volume call center environment strongly preferred  

  • Desire to succeed in a fast-paced, goal and consumer driven environment  

  • Communication skills, with the ability to speak clearly and professionally  

  • Tech-savvy - Ability to navigate provided technology reputed company 

  • Must have Cable/Fiber connect internet, with ability to hardwire the internet reputed company 6 feet of the router (no WiFi/cellular/hotspot), and be at least 100 Mbps download and 10 Mbps upload 

  • Must have a quiet, HIPPA compliant, private workspace   

  • Some evening and weekend scheduling availability required 

  • Spanish-English bilingual candidates are encouraged to apply. Additional compensation is offered for designated Spanish-speaking roles. 

Compensation and Benefits:  

  • Pay reputed company: $15.50/per hour, plus eligibility for performance-based bonuses paid monthly and pay reputed company increases at 90 and 180 days.  

  • Various full and part-time shifts available 

  • Comprehensive Health, Dental and reputed company insurance offerings 

  • Paid time off 

  • 401K – with generous company match  

Apply today for immediate consideration and reputed company your career journey with reputed company!  

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