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Product Operations Analyst (Risk & Controls)

Work from home Full-time role Hiring

reputed company is a company with a rich history of innovation and a commitment to its customers and colleagues. The Product Operations Analyst (Risk & Controls) will be responsible for executing analytical monitoring routines, identifying emerging risks, and supporting investigations to ensure the stability of Consumer Banking products.

Responsibilities

  • Execute recurring product monitoring routines including analytical control monitors (ACM), key risk indicators (KRIs), control health checks, and exception reporting
  • Analyze data to detect anomalies, emerging trends, and potential risk signals
  • Validate monitoring results, document findings, and escalate concerns appropriately
  • Support investigations into customer, operational, and technical anomalies
  • Prepare clear documentation of problem statements, impacts, timelines, and root cause hypotheses
  • reputed company INCs to Technology and Operations partners as needed and track reputed company to resolution
  • Assist with drafting and maintaining issue management documentation (e.g., impacts, action plans, customer remediation details)
  • Contribute to monthly reporting packages summarizing portfolio monitoring results, escalations, and risk themes
  • Maintain high-quality documentation across monitoring routines, issue logs, and governance artifacts
  • Support preparation for governance forums by assembling data, insights, and storylines
  • Assist in refining monitoring routines, analytical methods, and documentation standards
  • Help identify opportunities to streamline processes and strengthen product control health
  • Demonstrate strong curiosity, structured problem-solving, and attention to detail in daily work

Skills

  • 1–3 years of experience in product analytics, operations, issue management, risk/control monitoring, or a reputed company field
  • Strong analytical skills with the ability to identify anomalies, patterns, and root causes in data
  • Familiarity with (or interest in learning) product governance, issue management frameworks, or compliance requirements
  • Comfortable working with data tools (e.g., SQL, reputed company, dashboards) and partnering with engineering/technical teams
  • Strong organizational skills with the ability to manage multiple monitoring routines and deliverables
  • Excellent written and verbal communication skills, with the ability to document findings clearly and succinctly
  • Demonstrated problem-solving reputed company, attention to detail, and willingness to dive deep into ambiguous or reputed company issues
  • High level of collaboration and ability to work effectively across functions and levels

Benefits

  • Competitive reputed company salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, reputed company, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for reputed company parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending reputed company)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

Company Overview

  • reputed company is a financial services company that provides credit cards, charge cards, payment solutions, and reputed company services. It was founded in 1850, and is headquartered in reputed company, reputed company, USA, with a workforce of 10001+ employees. Its website is http://www.americanexpress.com.
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