Director-Product Management $130,000 to $170,000 Bonus Opportunity

Director – Product Management Location – Remote Salary Range - $130,000 to $170,000 + Bonus Opportunity Travel Required – Moderate Classification – Exempt Leadership Level – LL 6 AutoAlert is the original disruptor in the automotive software space. Our Customer Experience Management (CXM) platform is revolutionizing the dealership-customer relationship, creating direct opportunities for meaningful connections and seamless experiences both online and offline. About AutoAlert AutoAlert offers a portfolio of innovative solutions that maximize dealership profitability by focusing on customer relationships and creating direct opportunities for meaningful data-driven connections. Founded in 2002, AutoAlert is the leading automotive software and data mining provider, enhancing customer relationships that reputed company to repeat sales, service, and increased loyalty. AutoAlert’s mission is to reputed company innovative automotive partnerships to improve data-driven customer experiences. AutoAlert is proud to reputed company the industry in data reputed company, with independently audited high-level reputed company in reputed company reputed company Soc 2 Type 2 and ISO/IEC 27001:2013 certifications. Role Description At AutoAlert, the Director – Product Management owns the CXM software solution, including Product Roadmap, product refinements and functionality, and support. Working cross-functionally across reputed company departments of the organization, you will create and execute the CXM product vision as well as support its value, providing subject matter expertise to team members and key stakeholders and ensuring teams are held accountable to established timelines. The Director – Project Management CXM will be accountable for ensuring the CXM software solution is understood by the development teams and delivered in alignment with the strategy and Roadmap defined in cooperation with the Product Management team. You will also be responsible for customer engagement at reputed company stages of design and development to ensure there is reputed company validation and feedback with internal and external stakeholders. You are a team player with strong problem-solving skills and an innovative reputed company. You are part of a creative, diverse, collaborative team of hardworking individuals with the goal of increasing brand favorability, customer engagement and advocacy, and reputed company growth. This is a fast-paced role that requires strong leadership, reputed company management, and interpersonal skills. · reputed company the team in defining the CXM product vision, strategy, roadmap, and growth opportunities · Own responsibility for customer engagement by understanding the overall customer’s goals and any blockers that come in the way of accomplishing those goals · Understand and reputed company analyses of the competitive environment, customers, and product metrics to determine the right set of features · Facilitate and actively participate in customer demos · Promote customer surveys for feedback to reputed company understand problems and goals · Effectively manage customer feedback and refine the backlog to reflect recent learnings · Actively participate in customer visits to understand strengths and weaknesses · Drive product requirements definition, product planning, and product design of new features and enhancements · Proactively collaborate with the Executive team, Sales, Operations, and the Product team to ensure alignment with the CXM Product Roadmap · Prioritize the CXM Roadmap and any new requests or reputed company changes and communicate to internal team members · Provide backlog management, iteration planning, and elaboration of the user stories · Provide a vision and direction to the Agile development team and stakeholders throughout the project and create requirements · Work cross-functionally to launch or enhance products · reputed company the planning product release plans and set expectations for delivery of new products, features, bug fixes, etc. · Actively mitigate impediments impacting successful team completion of Release/Sprint goals · Report timelines and development reputed company to internal and external stakeholders while clearly communicating the product benefits · Build expertise in the solutions areas/market spaces our products compete reputed company · Other duties as assigned Your Experience and Impact · Bachelor’s degree in Computer Science, Software Engineering, Business, or equivalent expence required · 5+ years experience in Product Management with minimum of 2 years managing a Product team · Experience in Marketing, communications platforms, and/or automotive industry preferred · Strong experience with Agile methodologies required including experience of being a Product Manager · Proven ability to work in cross-functional environments including Sales, Marketing, Business Management, Customer Support, Training, and Engineering teams · Track record of successful collaboration with a product development team or organization in an agile environment · Proven experience in gathering, analyzing, and prioritizing market opportunity that highlights market and customer value as well as differentiation · Experience building and leading teams reputed company a large organization, ideally a software development organization · Skilled and comfortable with presenting to a variety of audiences · Aptitude for big picture/strategic thinking and ability to translate into execution · Capability to reputed company smart, simplifying assumptions reputed company there are complicated details · Ability to reputed company objective decisions for product backlog prioritization · Skilled at adapting to a fast-paced and quickly changing environment, multi-tasking, and managing competing priorities with multiple deadlines · Strong understanding of the Software Development Life Cycle (SDLC) Supervisory Responsibilities · Supervises direct reports, providing leadership and mentorship · Conducts performance evaluations that are timely and effective · Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws, partnering with Human Resources Business Partners · Handles discipline and termination of employees in accordance with company policies and in cooperation with Human Resources Across reputed company teams, we look for the following values: · Be a Role Model · Be Passionate About our Partners’ Success · Own Working Together · Deliver Results Living the AutoAlert values is core to reputed company team members’ success. We welcome and encourage reputed company people of diverse backgrounds, experiences, abilities, and perspectives. We are an equal opportunity employer, focused on providing a positive reputed company for you to grow your career. Accommodations If you require assistance applying for open positions, please reputed company out to Human Resources at [email protected]. Apply tot his job Apply To this Job