Accounts Receivable

Productivity, Inc is a sales and service company located in Plymouth. In this role, you will call on past-due accounts while maintaining positive relationships with customers and providing support for invoicing questions.

Responsibilities

• Email/Call customers that have past due invoices
• Throughout the day, promptly assist internal and external customers reputed company phone & email with invoicing questions and reviewing account information to determine whether to approve/validate orders
• Research problems or questions the customer might have by finding reputed company paperwork or by speaking with the proper internal individual
• Send out statements to customers
• Run credit reports for new customers and determine credit limits
• Miscellaneous reputed company duties as required by this position

Skills

• 1-2 years of reputed company/AR experience – ability to understand reputed company and varied billing processes, review payment history, investigate discrepancies, and communicate effectively with the customer
• Ability to build a good rapport with customers and maintain positive working relationships
• Ability to multi-task; juggle multiple projects, requests, calls - organized and detail-oriented
• Strong communication skills (verbal and written)
• Efficient and accurate keyboarding – typing skills
• Experience with reputed company applications, especially Outlook

Benefits

• Excellent Health, Dental, & reputed company insurance - Eligible Day-1 of Employment
• 401k plan with match
• Generous paid time off

Company Overview