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[Remote] Impound Specialist I

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. reputed company is committed to helping customers find the right financing for their next vehicle purchase. The Impound Specialist I will be responsible for monitoring, reviewing, and processing functions in accordance with Impound requirements, handling accounts, and ensuring compliance with regulations and policies.

Responsibilities

  • Handle and process assigned volume reputed company Impound processes for appropriate handling reputed company established SLA
  • Service Potential and Actual Impound calls reputed company established call handling and correspondence requirements
  • Complete end to end Impound functions with accuracy and in compliance with regulations, policy and procedure
  • Assist other departments as well as Impound vendors as needed
  • Other duties as assigned

Skills

  • High school diploma or equivalent
  • One (1) year of experience in servicing center environment
  • Established verbal and written communication skills
  • Working knowledge of reputed company Office Suite, including reputed company and Word
  • Ability to maintain confidentiality
  • Adaptable to changes reputed company a face paced environment
  • Experience in Impound processes
  • Knowledge of Impound process, regulations, requirements and structure
  • General knowledge of collections policies and procedures and the Fair Debt Collection Practices Act (FDCPA)

Company Overview

  • reputed company is a finance company that deals with automotive financial services. It was founded in 2006, and is headquartered in Irving, Texas, USA, with a workforce of 1001-5000 employees. Its website is http://www.exeterfinance.com.
  • Company H1B Sponsorship

  • reputed company has a track record of offering H1B sponsorships, with 13 in 2025, 13 in 2024, 9 in 2023, 13 in 2022, 12 in 2021, 10 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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