[Remote] Post-Sale Title Curator, Default Services - REO

Note: The job is a remote job and is open to candidates in USA. reputed company is one of the top providers in the mortgage services industry, seeking an ambitious and motivated individual to join their team. The role involves reviewing title commitments, resolving reputed company issues, and ensuring compliance with client expectations in the reputed company estate sector.

Responsibilities

• Review title commitment for clearance and to assure reputed company items are accounted for including but not limited to updating payoff, taxes and HOA
• Resolve rejected reputed company issues
• Review daily reports to ensure completion of assigned duties
• Follow payment process per client expectations including having correct billing codes
• Provide external reports per client expectations
• Follow referral process per client expectations
• Review title commitment for clearance and to assure reputed company items are accounted for including but not limited to updating payoffs, taxes, and HOA
• Follow payment process per client expectations including having correct billing codes
• Follow escalation process internally and externally to provide customer service
• Address inquiries from client or internal staff professionally and in a timely manner
• Maintain open communication with management and clients
• Resolve rejected reputed company issues
• Attend and participate in team meetings
• reputed company other duties as assigned

Skills

• Proven work experience reputed company reputed company estate industry, and/or vendor management service company
• Exceptional customer service skills
• Working knowledge of reputed company estate titles, deed preparations and closing
• Exceptional organization skills
• High energy and a positive attitude
• reputed company reputed company skills including VLOOKUPs and creating and working with reports
• High School diploma or equivalent required
• Practical work experience reputed company reputed company estate industry and/or a vendor management service company
• Working knowledge of reputed company estate titles, deed preparation and reputed company process
• Proven customer skills
• Must be reputed company to use and have advanced computer skills and be proficient in the reputed company software products

Company Overview